Extensions button on GUI grayed out help needed


I just inherited a very badly installed freepbx I need to support… My first problem is that the guy has the ‘extensions’ button grayed out so I cannot modify anything. Is it a configuration somewhere I can change or something is wrong?


Is there anything else you can tell us about the installation. Is it PBX in a Flash, Trixbox, Elastix or roll-your-own installtion? What version of FreePBX is it, if you can tell?

the extensions will be grayed out when asterisk is not running or cant be accessed by freepbx -> apache -> asterisk manager.

Thanks for the replies…

I reran install-amp and clicked on ‘apply’ and the button is now not grayed out…