Hi, I have been running 20 extensions via asterisk / FreePbx for many years without issue. In the last 10 days, 3 of these old (chan-sip) extensions, have suddenly become unreachable, either from internal, or incoming via ring groups.
Initially, from debug, I thought that the issue was related to CW not being enabled, and this still may be a factor that I have not yet managed to address.
I then suspected HW config as 2 of the 3 lines are on one phone, however I have discounted that as there are 2 lines on the second phone, one which rings fine, and one which is always busy.
I have noticed that ONLY these 3 extensions exist in the findmefollow table, so I disabled that module, but to no effect.
All extensions are registered and show in sip peers table. All extensions can ring out. I have deleted and recreated the extensions to no effect.
All of these extensions have been running since …
Possibly coincidentally, I have recently upgraded several modules including CORE.
Below is the level 4 for the non ringing extension:
-- Executing [1004@from-internal:1] Set("SIP/1002-0000000c", "__RINGTIMER=15") in new stack
-- Executing [1004@from-internal:2] ExecIf("SIP/1002-0000000c", "0?Set(__CWIGNORE=)") in new stack
-- Executing [1004@from-internal:3] Macro("SIP/1002-0000000c", "exten-vm,novm,1004,0,0,0") in new stack
-- Executing [s@macro-exten-vm:1] Macro("SIP/1002-0000000c", "user-callerid,") in new stack
-- Executing [s@macro-user-callerid:1] Set("SIP/1002-0000000c", "TOUCH_MONITOR=1649938457.60") in new stack
-- Executing [s@macro-user-callerid:2] Set("SIP/1002-0000000c", "CHANCONTEXT=") in new stack
-- Executing [s@macro-user-callerid:3] Set("SIP/1002-0000000c", "CHANCONTEXT=") in new stack
-- Executing [s@macro-user-callerid:4] Set("SIP/1002-0000000c", "CHANEXTENCONTEXT=1002-0000000c") in new stack
-- Executing [s@macro-user-callerid:5] Set("SIP/1002-0000000c", "CHANEXTEN=1002-0000000c") in new stack
-- Executing [s@macro-user-callerid:6] Set("SIP/1002-0000000c", "CALLERID(number)=1002") in new stack
-- Executing [s@macro-user-callerid:7] Set("SIP/1002-0000000c", "AMPUSER=1002") in new stack
-- Executing [s@macro-user-callerid:8] Set("SIP/1002-0000000c", "HOTDESCKCHAN=1002-0000000c") in new stack
-- Executing [s@macro-user-callerid:9] Set("SIP/1002-0000000c", "HOTDESKEXTEN=1002") in new stack
-- Executing [s@macro-user-callerid:10] Set("SIP/1002-0000000c", "HOTDESKCALL=0") in new stack
-- Executing [s@macro-user-callerid:11] ExecIf("SIP/1002-0000000c", "0?Set(HOTDESKCALL=1)") in new stack
-- Executing [s@macro-user-callerid:12] ExecIf("SIP/1002-0000000c", "0?Set(CALLERID(name)=)") in new stack
-- Executing [s@macro-user-callerid:13] GotoIf("SIP/1002-0000000c", "0?report") in new stack
-- Executing [s@macro-user-callerid:14] ExecIf("SIP/1002-0000000c", "1?Set(REALCALLERIDNUM=1002)") in new stack
-- Executing [s@macro-user-callerid:15] Set("SIP/1002-0000000c", "AMPUSER=") in new stack
-- Executing [s@macro-user-callerid:16] GotoIf("SIP/1002-0000000c", "0?limit") in new stack
-- Executing [s@macro-user-callerid:17] Set("SIP/1002-0000000c", "AMPUSERCIDNAME=") in new stack
-- Executing [s@macro-user-callerid:18] ExecIf("SIP/1002-0000000c", "0?Set(__CIDMASQUERADING=TRUE)") in new stack
-- Executing [s@macro-user-callerid:19] GotoIf("SIP/1002-0000000c", "1?report") in new stack
-- Goto (macro-user-callerid,s,28)
-- Executing [s@macro-user-callerid:28] NoOp("SIP/1002-0000000c", "Macro Depth is 2") in new stack
-- Executing [s@macro-user-callerid:29] GotoIf("SIP/1002-0000000c", "1?report2:macroerror") in new stack
-- Goto (macro-user-callerid,s,30)
-- Executing [s@macro-user-callerid:30] GotoIf("SIP/1002-0000000c", "0?continue") in new stack
-- Executing [s@macro-user-callerid:31] Set("SIP/1002-0000000c", "__TTL=64") in new stack
-- Executing [s@macro-user-callerid:32] GotoIf("SIP/1002-0000000c", "1?continue") in new stack
-- Goto (macro-user-callerid,s,48)
-- Executing [s@macro-user-callerid:48] Set("SIP/1002-0000000c", "CALLERID(number)=1002") in new stack
-- Executing [s@macro-user-callerid:49] Set("SIP/1002-0000000c", "CALLERID(name)=1002") in new stack
-- Executing [s@macro-user-callerid:50] GotoIf("SIP/1002-0000000c", "0?cnum") in new stack
-- Executing [s@macro-user-callerid:51] Set("SIP/1002-0000000c", "CDR(cnam)=1002") in new stack
-- Executing [s@macro-user-callerid:52] Set("SIP/1002-0000000c", "CDR(cnum)=1002") in new stack
-- Executing [s@macro-user-callerid:53] Set("SIP/1002-0000000c", "CHANNEL(language)=fr") in new stack
-- Executing [s@macro-exten-vm:2] Set("SIP/1002-0000000c", "RingGroupMethod=none") in new stack
-- Executing [s@macro-exten-vm:3] Set("SIP/1002-0000000c", "__EXTTOCALL=1004") in new stack
-- Executing [s@macro-exten-vm:4] Set("SIP/1002-0000000c", "__PICKUPMARK=1004") in new stack
-- Executing [s@macro-exten-vm:5] Set("SIP/1002-0000000c", "RT=") in new stack
-- Executing [s@macro-exten-vm:6] Gosub("SIP/1002-0000000c", "sub-record-check,s,1(exten,1004,dontcare)") in new stack
-- Executing [s@sub-record-check:1] GotoIf("SIP/1002-0000000c", "0?initialized") in new stack
-- Executing [s@sub-record-check:2] Set("SIP/1002-0000000c", "__REC_STATUS=INITIALIZED") in new stack
-- Executing [s@sub-record-check:3] Set("SIP/1002-0000000c", "NOW=1649938457") in new stack
-- Executing [s@sub-record-check:4] Set("SIP/1002-0000000c", "__DAY=14") in new stack
-- Executing [s@sub-record-check:5] Set("SIP/1002-0000000c", "__MONTH=04") in new stack
-- Executing [s@sub-record-check:6] Set("SIP/1002-0000000c", "__YEAR=2022") in new stack
-- Executing [s@sub-record-check:7] Set("SIP/1002-0000000c", "__TIMESTR=20220414-141417") in new stack
-- Executing [s@sub-record-check:8] Set("SIP/1002-0000000c", "__FROMEXTEN=1002") in new stack
-- Executing [s@sub-record-check:9] Set("SIP/1002-0000000c", "__MON_FMT=wav") in new stack
-- Executing [s@sub-record-check:10] NoOp("SIP/1002-0000000c", "Recordings initialized") in new stack
-- Executing [s@sub-record-check:11] ExecIf("SIP/1002-0000000c", "0?Set(ARG3=dontcare)") in new stack
-- Executing [s@sub-record-check:12] Set("SIP/1002-0000000c", "REC_POLICY_MODE_SAVE=") in new stack
-- Executing [s@sub-record-check:13] ExecIf("SIP/1002-0000000c", "0?Set(REC_STATUS=NO)") in new stack
-- Executing [s@sub-record-check:14] GotoIf("SIP/1002-0000000c", "5?checkaction") in new stack
-- Goto (sub-record-check,s,17)
-- Executing [s@sub-record-check:17] GotoIf("SIP/1002-0000000c", "1?sub-record-check,exten,1") in new stack
-- Goto (sub-record-check,exten,1)
-- Executing [exten@sub-record-check:1] NoOp("SIP/1002-0000000c", "Exten Recording Check between 1002 and 1004") in new stack
-- Executing [exten@sub-record-check:2] Set("SIP/1002-0000000c", "CALLTYPE=internal") in new stack
-- Executing [exten@sub-record-check:3] ExecIf("SIP/1002-0000000c", "0?Set(CALLTYPE=)") in new stack
-- Executing [exten@sub-record-check:4] Set("SIP/1002-0000000c", "CALLEE=") in new stack
-- Executing [exten@sub-record-check:5] ExecIf("SIP/1002-0000000c", "1?Set(CALLEE=dontcare)") in new stack
-- Executing [exten@sub-record-check:6] GotoIf("SIP/1002-0000000c", "0?callee") in new stack
-- Executing [exten@sub-record-check:7] GotoIf("SIP/1002-0000000c", "1?caller") in new stack
-- Goto (sub-record-check,exten,13)
-- Executing [exten@sub-record-check:13] Set("SIP/1002-0000000c", "RECMODE=") in new stack
-- Executing [exten@sub-record-check:14] Set("SIP/1002-0000000c", "CALLERRECMODE=") in new stack
-- Executing [exten@sub-record-check:15] Set("SIP/1002-0000000c", "CALEERECMODE=") in new stack
-- Executing [exten@sub-record-check:16] GotoIf("SIP/1002-0000000c", "1?processnormal") in new stack
-- Goto (sub-record-check,exten,21)
-- Executing [exten@sub-record-check:21] ExecIf("SIP/1002-0000000c", "1?Set(RECMODE=dontcare)") in new stack
-- Executing [exten@sub-record-check:22] ExecIf("SIP/1002-0000000c", "1?Set(RECMODE=dontcare)") in new stack
-- Executing [exten@sub-record-check:23] Gosub("SIP/1002-0000000c", "recordcheck,1(dontcare,internal,1004)") in new stack
-- Executing [recordcheck@sub-record-check:1] NoOp("SIP/1002-0000000c", "Starting recording check against dontcare") in new stack
-- Executing [recordcheck@sub-record-check:2] Goto("SIP/1002-0000000c", "dontcare") in new stack
-- Goto (sub-record-check,recordcheck,3)
-- Executing [recordcheck@sub-record-check:3] Return("SIP/1002-0000000c", "") in new stack
-- Executing [exten@sub-record-check:24] Return("SIP/1002-0000000c", "") in new stack
-- Executing [s@macro-exten-vm:7] GotoIf("SIP/1002-0000000c", "1?macrodial") in new stack
-- Goto (macro-exten-vm,s,13)
-- Executing [s@macro-exten-vm:13] GosubIf("SIP/1002-0000000c", "0?clrheader,1()") in new stack
-- Executing [s@macro-exten-vm:14] Macro("SIP/1002-0000000c", "dial-one,,Ttr,1004") in new stack
-- Executing [s@macro-dial-one:1] Set("SIP/1002-0000000c", "DEXTEN=1004") in new stack
-- Executing [s@macro-dial-one:2] ExecIf("SIP/1002-0000000c", "0?Set(__EXTTOCALL=1004)") in new stack
-- Executing [s@macro-dial-one:3] Set("SIP/1002-0000000c", "DIALSTATUS_CW=") in new stack
-- Executing [s@macro-dial-one:4] GosubIf("SIP/1002-0000000c", "0?screen,1()") in new stack
-- Executing [s@macro-dial-one:5] GosubIf("SIP/1002-0000000c", "0?cf,1()") in new stack
-- Executing [s@macro-dial-one:6] GotoIf("SIP/1002-0000000c", "1?skip1") in new stack
-- Goto (macro-dial-one,s,9)
-- Executing [s@macro-dial-one:9] GotoIf("SIP/1002-0000000c", "0?nodial") in new stack
-- Executing [s@macro-dial-one:10] GotoIf("SIP/1002-0000000c", "0?continue") in new stack
-- Executing [s@macro-dial-one:11] Set("SIP/1002-0000000c", "EXTHASCW=") in new stack
-- Executing [s@macro-dial-one:12] GotoIf("SIP/1002-0000000c", "1?next1:cwinusebusy") in new stack
-- Goto (macro-dial-one,s,13)
-- Executing [s@macro-dial-one:13] GotoIf("SIP/1002-0000000c", "0?docfu:skip3") in new stack
-- Goto (macro-dial-one,s,17)
-- Executing [s@macro-dial-one:17] GotoIf("SIP/1002-0000000c", "1?next2:continue") in new stack
-- Goto (macro-dial-one,s,18)
-- Executing [s@macro-dial-one:18] GotoIf("SIP/1002-0000000c", "1?continue") in new stack
-- Goto (macro-dial-one,s,26)
-- Executing [s@macro-dial-one:26] GotoIf("SIP/1002-0000000c", "0?nodial") in new stack
-- Executing [s@macro-dial-one:27] GosubIf("SIP/1002-0000000c", "1?dstring,1():dlocal,1()") in new stack
-- Executing [dstring@macro-dial-one:1] Set("SIP/1002-0000000c", "DSTRING=") in new stack
-- Executing [dstring@macro-dial-one:2] Set("SIP/1002-0000000c", "DEVICES=") in new stack
-- Executing [dstring@macro-dial-one:3] ExecIf("SIP/1002-0000000c", "1?Return()") in new stack
-- Executing [s@macro-dial-one:28] GotoIf("SIP/1002-0000000c", "1?nodial") in new stack
-- Goto (macro-dial-one,s,60)
-- Executing [s@macro-dial-one:60] NoOp("SIP/1002-0000000c", "") in new stack
-- Executing [s@macro-dial-one:61] ExecIf("SIP/1002-0000000c", "1?Set(DIALSTATUS=NOANSWER)") in new stack
-- Executing [s@macro-dial-one:62] NoOp("SIP/1002-0000000c", "Returned from dial-one with nothing to call and DIALSTATUS: NOANSWER") in new stack
-- Executing [s@macro-dial-one:63] MacroExit("SIP/1002-0000000c", "") in new stack
-- Executing [s@macro-exten-vm:15] Set("SIP/1002-0000000c", "SV_DIALSTATUS=NOANSWER") in new stack
-- Executing [s@macro-exten-vm:16] GosubIf("SIP/1002-0000000c", "0?docfu,1()") in new stack
-- Executing [s@macro-exten-vm:17] GosubIf("SIP/1002-0000000c", "0?docfb,1()") in new stack
-- Executing [s@macro-exten-vm:18] Set("SIP/1002-0000000c", "DIALSTATUS=NOANSWER") in new stack
-- Executing [s@macro-exten-vm:19] ExecIf("SIP/1002-0000000c", "0?MacroExit()") in new stack
-- Executing [s@macro-exten-vm:20] GotoIf("SIP/1002-0000000c", "1?s-NOANSWER,1") in new stack
-- Goto (macro-exten-vm,s-NOANSWER,1)
-- Executing [s-NOANSWER@macro-exten-vm:1] GotoIf("SIP/1002-0000000c", "0?exit,1") in new stack
-- Executing [s-NOANSWER@macro-exten-vm:2] PlayTones("SIP/1002-0000000c", "congestion") in new stack
-- Executing [s-NOANSWER@macro-exten-vm:3] Congestion("SIP/1002-0000000c", "10") in new stack
== Spawn extension (macro-exten-vm, s-NOANSWER, 3) exited non-zero on 'SIP/1002-0000000c' in macro 'exten-vm'
== Spawn extension (from-internal, 1004, 3) exited non-zero on 'SIP/1002-0000000c'
-- Executing [h@from-internal:1] Macro("SIP/1002-0000000c", "hangupcall") in new stack
-- Executing [s@macro-hangupcall:1] GotoIf("SIP/1002-0000000c", "1?theend") in new stack
-- Goto (macro-hangupcall,s,3)
-- Executing [s@macro-hangupcall:3] ExecIf("SIP/1002-0000000c", "0?Set(CDR(recordingfile)=)") in new stack
-- Executing [s@macro-hangupcall:4] Hangup("SIP/1002-0000000c", "") in new stack
== Spawn extension (macro-hangupcall, s, 4) exited non-zero on 'SIP/1002-0000000c' in macro 'hangupcall'
== Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/1002-0000000c'
Any suggestions as how to resolve this would be appreciated.