Extension voicemail I'm sorry an error has accurred

Hi All,

I am setting up a support extension just for the sole purpose of missed calls. (failover) with voicemail

When I call this extension my announcement plays with no issues. after the announcement has finished I get the voice Im sorry an error has accrued… you have exited the voicemail system.

Under the extension settings voicemail is set to active. But when I go into advanced voicemail settings the extension shows unactivated.

here are the logs

[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:7] Dial(“DAHDI/i1/9027173222-2048”, “SIP/950,22,trIM(auto-blkvm)”) in new stack
[2015-04-21 10:30:36] WARNING[-1] app_dial.c: Unable to create channel of type ‘SIP’ (cause 20 - Unknown)
[2015-04-21 10:30:36] VERBOSE[-1] app_dial.c: == Everyone is busy/congested at this time (1:0/0/1)
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:8] Set(“DAHDI/i1/9027173222-2048”, “DIALSTATUS=CHANUNAVAIL”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:9] GosubIf(“DAHDI/i1/9027173222-2048”, “0?CHANUNAVAIL,1”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:26] Goto(“DAHDI/i1/9027173222-2048”, “nextstep”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Goto (from-internal,950,28)
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:28] Set(“DAHDI/i1/9027173222-2048”, “RingGroupMethod=”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:29] GotoIf(“DAHDI/i1/9027173222-2048”, “0?nodest”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:30] Set(“DAHDI/i1/9027173222-2048”, “__NODEST=”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:31] Set(“DAHDI/i1/9027173222-2048”, “__PICKUPMARK=”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:32] Macro(“DAHDI/i1/9027173222-2048”, “blkvm-clr,”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:1] Set(“DAHDI/i1/9027173222-2048”, “SHARED(BLKVM,DAHDI/i1/9027173222-2048)=”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:2] Set(“DAHDI/i1/9027173222-2048”, “GOSUB_RETVAL=”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:3] MacroExit(“DAHDI/i1/9027173222-2048”, “”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:33] Set(“DAHDI/i1/9027173222-2048”, “DIALSTATUS=CHANUNAVAIL”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:34] Goto(“DAHDI/i1/9027173222-2048”, “ext-local,vmu950,1”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Goto (ext-local,vmu950,1)
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:1] Macro(“DAHDI/i1/9027173222-2048”, “vm,950,NOANSWER,RETURN”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:1] Macro(“DAHDI/i1/9027173222-2048”, “user-callerid,SKIPTTL”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:1] Set(“DAHDI/i1/9027173222-2048”, “AMPUSER=9027173222”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:2] GotoIf(“DAHDI/i1/9027173222-2048”, “0?report”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:3] ExecIf(“DAHDI/i1/9027173222-2048”, “0?Set(REALCALLERIDNUM=9027173222)”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:4] Set(“DAHDI/i1/9027173222-2048”, “AMPUSER=”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:5] Set(“DAHDI/i1/9027173222-2048”, “AMPUSERCIDNAME=”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:6] GotoIf(“DAHDI/i1/9027173222-2048”, “1?report”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Goto (macro-user-callerid,s,13)
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:13] GotoIf(“DAHDI/i1/9027173222-2048”, “1?continue”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Goto (macro-user-callerid,s,26)
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:26] Set(“DAHDI/i1/9027173222-2048”, “CALLERID(number)=9027173222”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:27] Set(“DAHDI/i1/9027173222-2048”, “CALLERID(name)=9027173222”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:28] Set(“DAHDI/i1/9027173222-2048”, “CHANNEL(language)=en”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:2] Set(“DAHDI/i1/9027173222-2048”, “VMGAIN=”"") in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:3] Macro(“DAHDI/i1/9027173222-2048”, “blkvm-check,”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]check:1] Set(“DAHDI/i1/9027173222-2048”, “GOSUB_RETVAL=”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:2] ExecIf(“DAHDI/i1/9027173222-2048”, “0?Set(GOSUB_RETVAL=TRUE)”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:3] MacroExit(“DAHDI/i1/9027173222-2048”, “”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:4] GotoIf(“DAHDI/i1/9027173222-2048”, “1?vmx,1”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Goto (macro-vm,vmx,1)
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:1] Set(“DAHDI/i1/9027173222-2048”, “MEXTEN=950”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:2] Set(“DAHDI/i1/9027173222-2048”, “MMODE=NOANSWER”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:3] Set(“DAHDI/i1/9027173222-2048”, “RETVM=RETURN”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:4] Set(“DAHDI/i1/9027173222-2048”, “MODE=unavail”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:5] GotoIf(“DAHDI/i1/9027173222-2048”, “1?chknomsg”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Goto (macro-vm,vmx,8)
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:8] GotoIf(“DAHDI/i1/9027173222-2048”, “0?s-NOANSWER,1”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:9] GotoIf(“DAHDI/i1/9027173222-2048”, “1?notdirect”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Goto (macro-vm,vmx,11)
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:11] NoOp(“DAHDI/i1/9027173222-2048”, “Checking if ext 950 is enabled: “) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:12] GotoIf(“DAHDI/i1/9027173222-2048”, “1?s-NOANSWER,1”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Goto (macro-vm,s-NOANSWER,1)
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:1] Macro(“DAHDI/i1/9027173222-2048”, “get-vmcontext,950”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:1] Set(“DAHDI/i1/9027173222-2048”, “VMCONTEXT=default”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:2] GotoIf(“DAHDI/i1/9027173222-2048”, “0?200:300”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Goto (macro-get-vmcontext,s,300)
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:300] NoOp(“DAHDI/i1/9027173222-2048”, “”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:2] VoiceMail(“DAHDI/i1/9027173222-2048”, “[email protected],su”””) in new stack
[2015-04-21 10:30:36] WARNING[-1] app_voicemail.c: No entry in voicemail config file for ‘950’
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:3] Goto(“DAHDI/i1/9027173222-2048”, “exit-FAILED,1”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Goto (macro-vm,exit-FAILED,1)
[2015-04-21 10:30:36] VERBOSE[-1] pbx.c: – Executing [[email protected]:1] Playback(“DAHDI/i1/9027173222-2048”, “im-sorry&an-error-has-occured”) in new stack
[2015-04-21 10:30:36] VERBOSE[-1] file.c: – <DAHDI/i1/9027173222-2048> Playing ‘im-sorry.ulaw’ (language ‘en’)
[2015-04-21 10:30:37] VERBOSE[-1] file.c: – <DAHDI/i1/9027173222-2048> Playing ‘an-error-has-occured.ulaw’ (language ‘en’)
[2015-04-21 10:30:39] VERBOSE[-1] pbx.c: – Executing [[email protected]:2] GotoIf(“DAHDI/i1/9027173222-2048”, “1?exit-RETURN,1”) in new stack
[2015-04-21 10:30:39] VERBOSE[-1] pbx.c: – Goto (macro-vm,exit-RETURN,1)
[2015-04-21 10:30:39] VERBOSE[-1] pbx.c: – Executing [[email protected]:1] NoOp(“DAHDI/i1/9027173222-2048”, “Returning From Voicemail because macro”) in new stack
[2015-04-21 10:30:39] VERBOSE[-1] pbx.c: – Executing [[email protected]:2] Goto(“DAHDI/i1/9027173222-2048”, “vmret,1”) in new stack
[2015-04-21 10:30:39] VERBOSE[-1] pbx.c: – Goto (ext-local,vmret,1)
[2015-04-21 10:30:39] VERBOSE[-1] pbx.c: – Executing [[email protected]:1] GotoIf(“DAHDI/i1/9027173222-2048”, “1?playret”) in new stack
[2015-04-21 10:30:39] VERBOSE[-1] pbx.c: – Goto (ext-local,vmret,3)
[2015-04-21 10:30:39] VERBOSE[-1] pbx.c: – Executing [[email protected]:3] Playback(“DAHDI/i1/9027173222-2048”, “exited-vm-will-be-transfered&silence/1”) in new stack
[2015-04-21 10:30:39] VERBOSE[-1] file.c: – <DAHDI/i1/9027173222-2048> Playing ‘exited-vm-will-be-transfered.slin’ (language ‘en’)
[2015-04-21 10:30:43] VERBOSE[-1] sig_pri.c: – Span 1: Channel 0/18 got hangup request, cause 16
[2015-04-21 10:30:43] VERBOSE[-1] pbx.c: == Spawn extension (ext-local, vmret, 3) exited non-zero on ‘DAHDI/i1/9027173222-2048’
[2015-04-21 10:30:43] VERBOSE[-1] pbx.c: – Executing [[email protected]:1] Macro(“DAHDI/i1/9027173222-2048”, “hangupcall,”) in new stack
[2015-04-21 10:30:43] VERBOSE[-1] pbx.c: – Executing [[email protected]:1] GotoIf(“DAHDI/i1/9027173222-2048”, “1?theend”) in new stack
[2015-04-21 10:30:43] VERBOSE[-1] pbx.c: – Goto (macro-hangupcall,s,3)
[2015-04-21 10:30:43] VERBOSE[-1] pbx.c: – Executing [[email protected]:3] ExecIf(“DAHDI/i1/9027173222-2048”, “0?Set(CDR(recordingfile)=)”) in new stack
[2015-04-21 10:30:43] VERBOSE[-1] pbx.c: – Executing [[email protected]:4] Hangup(“DAHDI/i1/9027173222-2048”, “”) in new stack
[2015-04-21 10:30:43] VERBOSE[-1] app_macro.c: == Spawn extension (macro-hangupcall, s, 4) exited non-zero on ‘DAHDI/i1/9027173222-2048’ in macro ‘hangupcall’
[2015-04-21 10:30:43] VERBOSE[-1] pbx.c: == Spawn extension (ext-local, h, 1) exited non-zero on ‘DAHDI/i1/9027173222-2048’
[2015-04-21 10:30:43] VERBOSE[-1] chan_dahdi.c: – Hungup ‘DAHDI/i1/9027173222-2048’
[2015-04-21 10:30:43] VERBOSE[-1] app_mixmonitor.c: == MixMonitor close filestream
[2015-04-21 10:30:43] VERBOSE[-1] app_mixmonitor.c: == End MixMonitor Recording DAHDI/i1/9027173222-2048