Extension seems to picked up but hangup inmediately

General Help
1

Hey people

this afternoon i found this trouble , i was going to dial an extension and this one rings once , then seems if like someone answered but no one did , sometimes stays there with no sound , or sometimes hangsup inmediately ., i alreacdy checked the verbose… it looks like …

  • Executing [s@macro-dial:3] AGI(“SIP/Telefonica-00005fcb”, “dialparties.agi”) in new stack
    – Launched AGI Script /var/lib/asterisk/agi-bin/dialparties.agi
    dialparties.agi: Starting New Dialparties.agi
    == Parsing ‘/etc/asterisk/manager.conf’: Found
    == Parsing ‘/etc/asterisk/manager_additional.conf’: Found
    == Parsing ‘/etc/asterisk/manager_custom.conf’: Found
    dialparties.agi: Caller ID name is ‘56501500’ number is ‘56501500’
    –
    – dialparties.agi: Added extension 911 to extension map
    > dialparties.agi: Extension 911 has call screening off
    – dialparties.agi: Extension 911 cf is disabled
    – dialparties.agi: Extension 911 do not disturb is disabled
    > dialparties.agi: extnum 911 has: cw: 1; hascfb: 0 [] hascfu: 0 []
    dialparties.agi: ExtensionState: 0
    – dialparties.agi: dbset CALLTRACE/911 to 56501500
    – dialparties.agi: Filtered ARG3: 911
    – AGI Script dialparties.agi completed, returning 0
    – Executing [s@macro-dial:7] Dial(“SIP/Telefonica-00005fcb”, “SIP/911|40|tTwW”) in new stack
    – Called 911
    – SIP/911-00005fcc is ringing
    – SIP/911-00005fcc answered SIP/Telefonica-00005fcb
    – Remote UNIX connection
    – Remote UNIX connection disconnected
    – Executing [h@macro-dial:1] Macro(“SIP/Telefonica-00005fcb”, “hangupcall”) in new stack
    11447- – Executing [s@macro-hangupcall:1] GotoIf(“SIP/Telefonica-00005fcb”, “1?skiprg”) in new stack
    – Goto (macro-hangupcall,s,3)
    – Executing [s@macro-hangupcall:3] GotoIf(“SIP/Telefonica-00005fcb”, “1?skipblkvm”) in new stack
    – Goto (macro-hangupcall,s,5)
    – Executing [s@macro-hangupcall:5] GotoIf(“SIP/Telefonica-00005fcb”, “1?theend”) in new stack
    – Goto (macro-hangupcall,s,7)
    –
    12855: == Spawn extension (from-did-direct, 911, 2) exited non-zero on ‘SIP/Telefonica-00005fcb’
    – Remote UNIX connection
    13006- – Remote UNIX connection disconnected
2

This is normally a Codec issue, and most probably caused by g729. Disable g729 wherever you have it enabled, and lock everything to one codec (G722 if you can, otherwise G711)

3

Do you really have an extension “911”. I can think of a dozen ways that might cause a problem.

4

i guess , it could be , but let me tell you , this extension is in a analog phone and this one is connected to a gateway , a Gransdstream gw4248 , the other lines conected there are okay , so i think its not a problem of codecs , due i have all the other extensions with same config and i dont have a problem with these …

5

well , if you say it by the 911 of the police , here in Colombia , the police doesnt have that code … so inside a dialplan there should not be any problem with that cause its just like another number