Hey there,
I’m using the Extension Routing-Package to restrict the Outbound routes a specific extension can use.
However, since lately, no matter from which extension a call is being made, it always uses the first available outbound route, without respecting the extension routing.
This, in the end, leads to all outbound calls coming from the same outbound route, which really isn’t good.
Is this a known issue, or did I probably configure something wrong? I’ve already tried reinstalling the package to make sure it wasn’t just broken, however this didn’t help.
I’m on PBX version 15.0.16.75, System version 12.7.8-2008-1.sng7 and extension routes version 15.0.5 (licensed).
Here’s a full log of an outbound call which should’ve been routed through a route ending with “490”, it used the route ending with “075” (which is the top route in the outbound routes view). I’ve censored most parts of the phone numbers, but always left the last three ciffers so it’d be possible to identify them.
https://files.cheaperhillsnetwork.de/files/extension-routes-debug/full-1.log