Extension Optional Destinations Not Reachable not working

Hello !

I need a failover for an extension.

So I set up Optional Destinations Not Reachable, but it is not working :

  • I physically disconnect the connected phone and see the extension offline.
  • When I call the extension, I hear ringing for about 10 seconds and then the busy signal.

But the indicated action is not executed (play recording in this test).

What’s wrong :disappointed_relieved:

What version of FreePBX are you using?

Please provide a call trace via pastebin

https://wiki.freepbx.org/display/SUP/Providing+Great+Debug#ProvidingGreatDebug-AsteriskLogs-PartII

FreePBX 15
(The modules were updated less than 10 days ago)

Here is the trace : https://pastebin.freepbx.org/view/f9b5c3eb

[2021-11-11 15:41:29] VERBOSE[1418][C-00002c81] app_dial.c: Called Local/[email protected]
[2021-11-11 15:41:29] VERBOSE[1423][C-00002c81] pbx.c: Executing [[email protected]:1] NoOp("Local/[email protected];2", "Dialing Zulu 90109") in new stack
[2021-11-11 15:41:29] VERBOSE[1423][C-00002c81] pbx.c: Executing [[email protected]:2] Set("Local/[email protected];2", "__ZULU_EXTTOCALL=109") in new stack
[2021-11-11 15:41:29] VERBOSE[1423][C-00002c81] pbx.c: Executing [[email protected]:3] Dial("Local/[email protected];2", "Local/[email protected]&Local/[email protected],15,HhTtr,") in new stack
[2021-11-11 15:41:29] VERBOSE[1423][C-00002c81] app_dial.c: Called Local/[email protected]
[2021-11-11 15:41:29] VERBOSE[1423][C-00002c81] app_dial.c: Called Local/[email protected]
[2021-11-11 15:41:29] VERBOSE[1425][C-00002c81] pbx.c: Executing [[email protected]:1] Stasis("Local/[email protected];2", "zulu-mobile-call-push-processing,1636641689,90,") in new stack
[2021-11-11 15:41:29] VERBOSE[1418][C-00002c81] app_dial.c: Local/[email protected];1 is ringing
[2021-11-11 15:41:29] VERBOSE[1424][C-00002c81] pbx.c: Executing [[email protected]:1] Set("Local/[email protected];2", "_ZULU_ID=e2e846e2bd1e14a706d3a754d715f947ba06b71b") in new stack
[2021-11-11 15:41:29] VERBOSE[1424][C-00002c81] pbx.c: Executing [[email protected]:2] Set("Local/[email protected];2", "HASH(_SIPHEADERS,X-Zulu-Id)=e2e846e2bd1e14a706d3a754d715f947ba06b71b") in new stack
[2021-11-11 15:41:29] VERBOSE[1424][C-00002c81] pbx.c: Executing [[email protected]:3] Stasis("Local/[email protected];2", "zulu-desktop-call-processing,15,90,") in new stack
[2021-11-11 15:41:30] VERBOSE[1424][C-00002c81] pbx.c: Executing [[email protected]:4] GotoIf("Local/[email protected];2", "0?connected") in new stack
[2021-11-11 15:41:30] VERBOSE[1424][C-00002c81] pbx.c: Executing [[email protected]:5] Hangup("Local/[email protected];2", "") in new stack
[2021-11-11 15:41:30] VERBOSE[1424][C-00002c81] pbx.c: Spawn extension (zulu-desktop-phone, 90109, 5) exited non-zero on 'Local/[email protected]-desktop-phone-0000593d;2'
[2021-11-11 15:41:44] VERBOSE[1418][C-00002c81] app_dial.c: Nobody picked up in 15000 ms

It did try to call Zulu and it rang for 15 seconds… So the PBX did not consider the extension “offline”

How ? Why ? Zulu is disabled for this extension, not even in use on this PBX.
How can I remove it ?

If it’s not used uninstall the module

Will it remove those fake 90xxxx extensions from the system ?

Try. If not, browse to pbx.ip/admin/config.php?display=devices and delete it.

1 Like

I try thank you !!

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