Extension - Optional Destinations - busy

dear team,

i have created a busy destination on a extension.
i have disabled call waiting. so my plan: if a call comes in and the extension is busy,
then i do a Terminate Call with Busy option.

but my main problem:
it doesnt work. the call was terminated, but i dont hear the busy tone on the caller site.

how i can do that, if the ext is busy, that i can hear as external caller a busy tone?

have i done a missconfiguration?

thank you many greets

Change your destination to Terminate Call > Busy

Hello Itzik,

thank you!

i have set this before, but its not working. Internal i get the busy tone,
but if i call from external, the call only cancels without any type of busy signal.

can it be that a sound file are not existing on system?

The sound file definitely exists since it plays when you call internally.

Looking at the logs would give you a clue. /var/log/asterisk/full

Hello Itzik,

thank you.

I have now only disconnect the phone (ext), and have set the “not reachable” to terminate call -> busy:

here is the log:

SRV-PBX-CSIP-0000*CLI>
  == Using SIP RTP TOS bits 184
  == Using SIP RTP CoS mark 5
       > [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,extra) VALUES ('CHAN_START',{ts '2018-02-14 12:58:12.911694'},'+43XXXXXXXXXX','+43XXXXXXXXXX','','','','+XXXXXXXXXXX10','from-trunk','SIP/Out-00000318','','',3,'','1518609492.1108','1518609492.1108','','','')]
    -- Executing [[email protected]:1] Set("SIP/Out-00000318", "__DIRECTION=INBOUND") in new stack
    -- Executing [[email protected]:2] Gosub("SIP/Out-00000318", "sub-record-check,s,1(in,+XXXXXXXXXXX10,dontcare)") in new stack
    -- Executing [[email protected]:1] GotoIf("SIP/Out-00000318", "0?initialized") in new stack
    -- Executing [[email protected]:2] Set("SIP/Out-00000318", "__REC_STATUS=INITIALIZED") in new stack
    -- Executing [[email protected]:3] Set("SIP/Out-00000318", "NOW=1518609492") in new stack
    -- Executing [[email protected]:4] Set("SIP/Out-00000318", "__DAY=14") in new stack
    -- Executing [[email protected]:5] Set("SIP/Out-00000318", "__MONTH=02") in new stack
    -- Executing [[email protected]:6] Set("SIP/Out-00000318", "__YEAR=2018") in new stack
    -- Executing [[email protected]:7] Set("SIP/Out-00000318", "__TIMESTR=20180214-125812") in new stack
    -- Executing [[email protected]:8] Set("SIP/Out-00000318", "__FROMEXTEN=unknown") in new stack
    -- Executing [[email protected]:9] Set("SIP/Out-00000318", "__MON_FMT=wav") in new stack
    -- Executing [[email protected]:10] NoOp("SIP/Out-00000318", "Recordings initialized") in new stack
    -- Executing [[email protected]:11] ExecIf("SIP/Out-00000318", "0?Set(ARG3=dontcare)") in new stack
    -- Executing [[email protected]:12] Set("SIP/Out-00000318", "REC_POLICY_MODE_SAVE=") in new stack
    -- Executing [[email protected]:13] ExecIf("SIP/Out-00000318", "0?Set(REC_STATUS=NO)") in new stack
    -- Executing [[email protected]:14] GotoIf("SIP/Out-00000318", "2?checkaction") in new stack
    -- Goto (sub-record-check,s,17)
    -- Executing [[email protected]:17] GotoIf("SIP/Out-00000318", "1?sub-record-check,in,1") in new stack
    -- Goto (sub-record-check,in,1)
    -- Executing [[email protected]:1] NoOp("SIP/Out-00000318", "Inbound Recording Check to +XXXXXXXXXXX10") in new stack
    -- Executing [[email protected]:2] Set("SIP/Out-00000318", "FROMEXTEN=unknown") in new stack
    -- Executing [[email protected]:3] ExecIf("SIP/Out-00000318", "13?Set(FROMEXTEN=+43XXXXXXXXXX)") in new stack
    -- Executing [[email protected]:4] Gosub("SIP/Out-00000318", "recordcheck,1(dontcare,in,+XXXXXXXXXXX10)") in new stack
    -- Executing [[email protected]:1] NoOp("SIP/Out-00000318", "Starting recording check against dontcare") in new stack
    -- Executing [[email protected]:2] Goto("SIP/Out-00000318", "dontcare") in new stack
    -- Goto (sub-record-check,recordcheck,3)
    -- Executing [[email protected]:3] Return("SIP/Out-00000318", "") in new stack
    -- Executing [[email protected]:5] Return("SIP/Out-00000318", "") in new stack
    -- Executing [[email protected]:3] Gosub("SIP/Out-00000318", "app-blacklist-check,s,1()") in new stack
    -- Executing [[email protected]:1] GotoIf("SIP/Out-00000318", "0?blacklisted") in new stack
    -- Executing [[email protected]:2] Set("SIP/Out-00000318", "CALLED_BLACKLIST=1") in new stack
    -- Executing [[email protected]:3] Return("SIP/Out-00000318", "") in new stack
    -- Executing [[email protected]:4] Set("SIP/Out-00000318", "__FROM_DID=+XXXXXXXXXXX10") in new stack
    -- Executing [[email protected]:5] Set("SIP/Out-00000318", "CDR(did)=+XXXXXXXXXXX10") in new stack
    -- Executing [[email protected]:6] ExecIf("SIP/Out-00000318", "0 ?Set(CALLERID(name)=+43XXXXXXXXXX)") in new stack
    -- Executing [[email protected]:7] Set("SIP/Out-00000318", "__MOHCLASS=") in new stack
    -- Executing [[email protected]:8] Set("SIP/Out-00000318", "__REVERSAL_REJECT=FALSE") in new stack
    -- Executing [[email protected]:9] GotoIf("SIP/Out-00000318", "1?post-reverse-charge") in new stack
    -- Goto (from-trunk,+XXXXXXXXXXX10,11)
    -- Executing [[email protected]:11] NoOp("SIP/Out-00000318", "") in new stack
    -- Executing [[email protected]:12] Set("SIP/Out-00000318", "__CALLINGNAMEPRES_SV=allowed_not_screened") in new stack
    -- Executing [[email protected]:13] Set("SIP/Out-00000318", "__CALLINGNUMPRES_SV=allowed_not_screened") in new stack
    -- Executing [[email protected]:14] Set("SIP/Out-00000318", "CALLERID(name-pres)=allowed_not_screened") in new stack
    -- Executing [[email protected]:15] Set("SIP/Out-00000318", "CALLERID(num-pres)=allowed_not_screened") in new stack
    -- Executing [[email protected]:16] Set("SIP/Out-00000318", "__ALERT_INFO=<http://127.0.0.1/Ringer2>") in new stack
    -- Executing [[email protected]:17] NoOp("SIP/Out-00000318", "CallerID Entry Point") in new stack
    -- Executing [[email protected]:18] Goto("SIP/Out-00000318", "from-did-direct,10,1") in new stack
    -- Goto (from-did-direct,10,1)
    -- Executing [[email protected]:1] GotoIf("SIP/Out-00000318", "1?ext-local,10,1:followme-check,10,1") in new stack
    -- Goto (ext-local,10,1)
    -- Executing [[email protected]:1] Set("SIP/Out-00000318", "__RINGTIMER=5") in new stack
    -- Executing [[email protected]:2] Macro("SIP/Out-00000318", "exten-vm,10,10,1,1,1") in new stack
    -- Executing [[email protected]:1] Macro("SIP/Out-00000318", "user-callerid,") in new stack
    -- Executing [[email protected]:1] Set("SIP/Out-00000318", "TOUCH_MONITOR=1518609492.1108") in new stack
    -- Executing [[email protected]:2] Set("SIP/Out-00000318", "AMPUSER=+43XXXXXXXXXX") in new stack
    -- Executing [[email protected]:3] GotoIf("SIP/Out-00000318", "0?report") in new stack
    -- Executing [[email protected]:4] ExecIf("SIP/Out-00000318", "1?Set(REALCALLERIDNUM=+43XXXXXXXXXX)") in new stack
    -- Executing [[email protected]:5] Set("SIP/Out-00000318", "AMPUSER=") in new stack
    -- Executing [[email protected]:6] GotoIf("SIP/Out-00000318", "0?limit") in new stack
    -- Executing [[email protected]:7] Set("SIP/Out-00000318", "AMPUSERCIDNAME=") in new stack
    -- Executing [[email protected]:8] GotoIf("SIP/Out-00000318", "1?report") in new stack
    -- Goto (macro-user-callerid,s,15)
    -- Executing [[email protected]:15] GotoIf("SIP/Out-00000318", "0?continue") in new stack
    -- Executing [[email protected]:16] ExecIf("SIP/Out-00000318", "1?Set(__CALLEE_ACCOUNCODE=)") in new stack
    -- Executing [[email protected]:17] Set("SIP/Out-00000318", "__TTL=64") in new stack
    -- Executing [[email protected]:18] GotoIf("SIP/Out-00000318", "1?continue") in new stack
    -- Goto (macro-user-callerid,s,29)
    -- Executing [[email protected]:29] Set("SIP/Out-00000318", "CALLERID(number)=+43XXXXXXXXXX") in new stack
    -- Executing [[email protected]:30] Set("SIP/Out-00000318", "CALLERID(name)=+43XXXXXXXXXX") in new stack
    -- Executing [[email protected]:31] GotoIf("SIP/Out-00000318", "0?cnum") in new stack
    -- Executing [[email protected]:32] Set("SIP/Out-00000318", "CDR(cnam)=+43XXXXXXXXXX") in new stack
    -- Executing [[email protected]:33] Set("SIP/Out-00000318", "CDR(cnum)=+43XXXXXXXXXX") in new stack
    -- Executing [[email protected]:34] Set("SIP/Out-00000318", "CHANNEL(language)=en") in new stack
    -- Executing [[email protected]:2] Set("SIP/Out-00000318", "RingGroupMethod=none") in new stack
    -- Executing [[email protected]:3] Set("SIP/Out-00000318", "__EXTTOCALL=10") in new stack
    -- Executing [[email protected]:4] Set("SIP/Out-00000318", "__PICKUPMARK=10") in new stack
    -- Executing [[email protected]:5] Set("SIP/Out-00000318", "RT=5") in new stack
    -- Executing [[email protected]:6] ExecIf("SIP/Out-00000318", "0?Macro(vm,10,DIRECTDIAL,)") in new stack
    -- Executing [[email protected]:7] ExecIf("SIP/Out-00000318", "0?MacroExit()") in new stack
    -- Executing [[email protected]:8] Gosub("SIP/Out-00000318", "sub-record-check,s,1(exten,10,dontcare)") in new stack
    -- Executing [[email protected]:1] GotoIf("SIP/Out-00000318", "13?initialized") in new stack
    -- Goto (sub-record-check,s,10)
    -- Executing [[email protected]:10] NoOp("SIP/Out-00000318", "Recordings initialized") in new stack
    -- Executing [[email protected]:11] ExecIf("SIP/Out-00000318", "0?Set(ARG3=dontcare)") in new stack
    -- Executing [[email protected]:12] Set("SIP/Out-00000318", "REC_POLICY_MODE_SAVE=") in new stack
    -- Executing [[email protected]:13] ExecIf("SIP/Out-00000318", "0?Set(REC_STATUS=NO)") in new stack
    -- Executing [[email protected]:14] GotoIf("SIP/Out-00000318", "5?checkaction") in new stack
    -- Goto (sub-record-check,s,17)
    -- Executing [[email protected]:17] GotoIf("SIP/Out-00000318", "1?sub-record-check,exten,1") in new stack
    -- Goto (sub-record-check,exten,1)
    -- Executing [[email protected]:1] NoOp("SIP/Out-00000318", "Exten Recording Check between +43XXXXXXXXXX and 10") in new stack
    -- Executing [[email protected]:2] Set("SIP/Out-00000318", "CALLTYPE=external") in new stack
    -- Executing [[email protected]:3] ExecIf("SIP/Out-00000318", "0?Set(CALLTYPE=)") in new stack
    -- Executing [[email protected]:4] Set("SIP/Out-00000318", "CALLEE=dontcare") in new stack
    -- Executing [[email protected]:5] ExecIf("SIP/Out-00000318", "0?Set(CALLEE=dontcare)") in new stack
    -- Executing [[email protected]:6] GotoIf("SIP/Out-00000318", "1?callee") in new stack
    -- Goto (sub-record-check,exten,11)
    -- Executing [[email protected]:11] Gosub("SIP/Out-00000318", "recordcheck,1(dontcare,external,10)") in new stack
    -- Executing [[email protected]:1] NoOp("SIP/Out-00000318", "Starting recording check against dontcare") in new stack
    -- Executing [[email protected]:2] Goto("SIP/Out-00000318", "dontcare") in new stack
    -- Goto (sub-record-check,recordcheck,3)
    -- Executing [[email protected]:3] Return("SIP/Out-00000318", "") in new stack
    -- Executing [[email protected]:12] Return("SIP/Out-00000318", "") in new stack
    -- Executing [[email protected]:9] GotoIf("SIP/Out-00000318", "1?macrodial") in new stack
    -- Goto (macro-exten-vm,s,15)
    -- Executing [[email protected]:15] GosubIf("SIP/Out-00000318", "0?clrheader,1()") in new stack
    -- Executing [[email protected]:16] Macro("SIP/Out-00000318", "dial-one,5,Ttr,10") in new stack
    -- Executing [[email protected]:1] Set("SIP/Out-00000318", "DEXTEN=10") in new stack
    -- Executing [[email protected]:2] ExecIf("SIP/Out-00000318", "0?Set(EXTTOCALL=10)") in new stack
    -- Executing [[email protected]:3] Set("SIP/Out-00000318", "DIALSTATUS_CW=") in new stack
    -- Executing [[email protected]:4] GosubIf("SIP/Out-00000318", "0?screen,1()") in new stack
    -- Executing [[email protected]:5] GosubIf("SIP/Out-00000318", "0?cf,1()") in new stack
    -- Executing [[email protected]:6] GotoIf("SIP/Out-00000318", "1?skip1") in new stack
    -- Goto (macro-dial-one,s,9)
    -- Executing [[email protected]:9] GotoIf("SIP/Out-00000318", "0?nodial") in new stack
    -- Executing [[email protected]:10] GotoIf("SIP/Out-00000318", "0?continue") in new stack
    -- Executing [[email protected]:11] Set("SIP/Out-00000318", "EXTHASCW=") in new stack
    -- Executing [[email protected]:12] GotoIf("SIP/Out-00000318", "1?next1:cwinusebusy") in new stack
    -- Goto (macro-dial-one,s,13)
    -- Executing [[email protected]:13] GotoIf("SIP/Out-00000318", "0?docfu:skip3") in new stack
    -- Goto (macro-dial-one,s,17)
    -- Executing [[email protected]:17] GotoIf("SIP/Out-00000318", "1?next2:continue") in new stack
    -- Goto (macro-dial-one,s,18)
    -- Executing [[email protected]:18] GotoIf("SIP/Out-00000318", "1?continue") in new stack
    -- Goto (macro-dial-one,s,26)
    -- Executing [[email protected]:26] GotoIf("SIP/Out-00000318", "0?nodial") in new stack
    -- Executing [[email protected]:27] GosubIf("SIP/Out-00000318", "1?dstring,1():dlocal,1()") in new stack
    -- Executing [[email protected]:1] Set("SIP/Out-00000318", "DSTRING=") in new stack
    -- Executing [[email protected]:2] Set("SIP/Out-00000318", "DEVICES=10") in new stack
    -- Executing [[email protected]:3] ExecIf("SIP/Out-00000318", "0?Return()") in new stack
    -- Executing [[email protected]:4] ExecIf("SIP/Out-00000318", "0?Set(DEVICES=0)") in new stack
    -- Executing [[email protected]:5] Set("SIP/Out-00000318", "LOOPCNT=1") in new stack
    -- Executing [[email protected]:6] Set("SIP/Out-00000318", "ITER=1") in new stack
    -- Executing [[email protected]:7] Set("SIP/Out-00000318", "THISDIAL=SIP/10") in new stack
    -- Executing [[email protected]:8] GosubIf("SIP/Out-00000318", "1?zap2dahdi,1()") in new stack
    -- Executing [[email protected]:1] ExecIf("SIP/Out-00000318", "0?Return()") in new stack
    -- Executing [[email protected]:2] Set("SIP/Out-00000318", "NEWDIAL=") in new stack
    -- Executing [[email protected]:3] Set("SIP/Out-00000318", "LOOPCNT2=1") in new stack
    -- Executing [[email protected]:4] Set("SIP/Out-00000318", "ITER2=1") in new stack
    -- Executing [[email protected]:5] Set("SIP/Out-00000318", "THISPART2=SIP/10") in new stack
    -- Executing [[email protected]:6] ExecIf("SIP/Out-00000318", "0?Set(THISPART2=DAHDI/10)") in new stack
    -- Executing [[email protected]:7] Set("SIP/Out-00000318", "NEWDIAL=SIP/10&") in new stack
    -- Executing [[email protected]:7] Set("SIP/Out-00000318", "NEWDIAL=SIP/10&") in new stack
    -- Executing [[email protected]:8] Set("SIP/Out-00000318", "ITER2=2") in new stack
    -- Executing [[email protected]:9] GotoIf("SIP/Out-00000318", "0?begin2") in new stack
    -- Executing [[email protected]:10] Set("SIP/Out-00000318", "THISDIAL=SIP/10") in new stack
    -- Executing [[email protected]:11] Return("SIP/Out-00000318", "") in new stack
    -- Executing [[email protected]:9] GotoIf("SIP/Out-00000318", "1?docheck") in new stack
    -- Goto (macro-dial-one,dstring,14)
    -- Executing [[email protected]:14] GotoIf("SIP/Out-00000318", "0?skipset") in new stack
    -- Executing [[email protected]:15] Set("SIP/Out-00000318", "DSTRING=SIP/10&") in new stack
    -- Executing [[email protected]:16] Set("SIP/Out-00000318", "ITER=2") in new stack
    -- Executing [[email protected]:17] GotoIf("SIP/Out-00000318", "0?begin") in new stack
    -- Executing [[email protected]:18] ExecIf("SIP/Out-00000318", "0?Return()") in new stack
    -- Executing [[email protected]:19] Set("SIP/Out-00000318", "DSTRING=SIP/10") in new stack
    -- Executing [[email protected]:20] Return("SIP/Out-00000318", "") in new stack
    -- Executing [[email protected]:28] GotoIf("SIP/Out-00000318", "0?nodial") in new stack
    -- Executing [[email protected]:29] GotoIf("SIP/Out-00000318", "0?skiptrace") in new stack
    -- Executing [[email protected]:30] GosubIf("SIP/Out-00000318", "1?ctset,1():ctclear,1()") in new stack
    -- Executing [[email protected]:1] Set("SIP/Out-00000318", "DB(CALLTRACE/10)=+43XXXXXXXXXX") in new stack
    -- Executing [[email protected]:2] Return("SIP/Out-00000318", "") in new stack
    -- Executing [[email protected]:31] Set("SIP/Out-00000318", "D_OPTIONS=Ttr") in new stack
    -- Executing [[email protected]:32] NoOp("SIP/Out-00000318", "Blind Transfer: , Attended Transfer: , User: , Alert Info: <http://127.0.0.1/Ringer2>") in new stack
    -- Executing [[email protected]:33] ExecIf("SIP/Out-00000318", "0?Set(ALERT_INFO=)") in new stack
    -- Executing [[email protected]:34] ExecIf("SIP/Out-00000318", "0?Set(ALERT_INFO=)") in new stack
    -- Executing [[email protected]:35] ExecIf("SIP/Out-00000318", "0?Set(ALERT_INFO=)") in new stack
    -- Executing [[email protected]:36] ExecIf("SIP/Out-00000318", "0?Set(ALERT_INFO=<http://127.0.0.1/Ringer2>;volume=)") in new stack
    -- Executing [[email protected]:37] ExecIf("SIP/Out-00000318", "0?Set(ALERT_INFO=<http://127.0.0.1/Ringer2>;volume=)") in new stack
    -- Executing [[email protected]:38] GosubIf("SIP/Out-00000318", "1?func-set-sipheader,s,1(Alert-Info,<http://127.0.0.1/Ringer2>)") in new stack
    -- Executing [[email protected]:1] NoOp("SIP/Out-00000318", "Sip Add Header function called. Adding Alert-Info = <http://127.0.0.1/Ringer2>") in new stack
    -- Executing [[email protected]:2] Set("SIP/Out-00000318", "HASH(_SIPHEADERS,Alert-Info)=<http://127.0.0.1/Ringer2>") in new stack
    -- Executing [[email protected]:3] Return("SIP/Out-00000318", "") in new stack
    -- Executing [[email protected]:39] ExecIf("SIP/Out-00000318", "0?Set(CHANNEL(musicclass)=)") in new stack
    -- Executing [[email protected]:40] GosubIf("SIP/Out-00000318", "0?qwait,1()") in new stack
    -- Executing [[email protected]:41] Set("SIP/Out-00000318", "__CWIGNORE=") in new stack
    -- Executing [[email protected]:42] Set("SIP/Out-00000318", "__KEEPCID=TRUE") in new stack
    -- Executing [[email protected]:43] GotoIf("SIP/Out-00000318", "0?usegoto,1") in new stack
    -- Executing [[email protected]:44] GotoIf("SIP/Out-00000318", "1?godial") in new stack
    -- Goto (macro-dial-one,s,49)
    -- Executing [[email protected]:49] Macro("SIP/Out-00000318", "dialout-one-predial-hook,") in new stack
    -- Executing [[email protected]:1] MacroExit("SIP/Out-00000318", "") in new stack
    -- Executing [[email protected]:50] ExecIf("SIP/Out-00000318", "1?Set(D_OPTIONS=trI)") in new stack
    -- Executing [[email protected]:51] Dial("SIP/Out-00000318", "SIP/10,5,trIb(func-apply-sipheaders^s^1)") in new stack
[2018-02-14 12:58:12] WARNING[15727][C-00000296]: app_dial.c:2455 dial_exec_full: Unable to create channel of type 'SIP' (cause 20 - Subscriber absent)
  == Everyone is busy/congested at this time (1:0/0/1)
    -- Executing [[email protected]:52] ExecIf("SIP/Out-00000318", "0?MacroExit()") in new stack
    -- Executing [[email protected]:53] ExecIf("SIP/Out-00000318", "0?Set(DIALSTATUS=)") in new stack
    -- Executing [[email protected]:54] GosubIf("SIP/Out-00000318", "0?s-CHANUNAVAIL,1()") in new stack
    -- Executing [[email protected]:55] MacroExit("SIP/Out-00000318", "") in new stack
    -- Executing [[email protected]:17] Set("SIP/Out-00000318", "SV_DIALSTATUS=CHANUNAVAIL") in new stack
    -- Executing [[email protected]:18] GosubIf("SIP/Out-00000318", "0?docfu,1()") in new stack
    -- Executing [[email protected]:19] GosubIf("SIP/Out-00000318", "0?docfb,1()") in new stack
    -- Executing [[email protected]:20] Set("SIP/Out-00000318", "DIALSTATUS=CHANUNAVAIL") in new stack
    -- Executing [[email protected]:21] ExecIf("SIP/Out-00000318", "1?MacroExit()") in new stack
    -- Executing [[email protected]:3] Set("SIP/Out-00000318", "__PICKUPMARK=") in new stack
    -- Executing [[email protected]:4] GotoIf("SIP/Out-00000318", "0?app-blackhole,busy,1") in new stack
    -- Executing [[email protected]:5] GotoIf("SIP/Out-00000318", "0?app-blackhole,busy,1") in new stack
    -- Executing [[email protected]:6] GotoIf("SIP/Out-00000318", "1?app-blackhole,busy,1") in new stack
    -- Goto (app-blackhole,busy,1)
    -- Executing [[email protected]:1] NoOp("SIP/Out-00000318", "Blackhole Dest: Busy") in new stack
    -- Executing [[email protected]:2] Progress("SIP/Out-00000318", "") in new stack
    -- Executing [[email protected]:3] Busy("SIP/Out-00000318", "20") in new stack
[2018-02-14 12:58:12] WARNING[15727][C-00000296]: channel.c:4861 ast_prod: Prodding channel 'SIP/Out-00000318' failed
  == Spawn extension (app-blackhole, busy, 3) exited non-zero on 'SIP/Out-00000318'
       > [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,extra) VALUES ('HANGUP',{ts '2018-02-14 12:58:12.935561'},'+43XXXXXXXXXX','+43XXXXXXXXXX','+43XXXXXXXXXX','','+XXXXXXXXXXX10','busy','app-blackhole','SIP/Out-00000318','','',3,'','1518609492.1108','1518609492.1108','','','20,,CHANUNAVAIL')]
       > [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,extra) VALUES ('CHAN_END',{ts '2018-02-14 12:58:12.935595'},'+43XXXXXXXXXX','+43XXXXXXXXXX','+43XXXXXXXXXX','','+XXXXXXXXXXX10','busy','app-blackhole','SIP/Out-00000318','','',3,'','1518609492.1108','1518609492.1108','','','')]
       > [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,amaflags,accountcode,uniqueid,linkedid,peer,userdeftype,extra) VALUES ('LINKEDID_END',{ts '2018-02-14 12:58:12.935605'},'+43XXXXXXXXXX','+43XXXXXXXXXX','+43XXXXXXXXXX','','+XXXXXXXXXXX10','busy','app-blackhole','SIP/Out-00000318','','',3,'','1518609492.1108','1518609492.1108','','','')]
SRV-PBX-CSIP-0000*CLI>

can you find there any problems?

thank you very much

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