FreePBX Distro 6.12.65-26 Asterisk 11.16
Remote user. X-lite softphone. Connected over VPN. Working fine yesterday. Today he can make calls but cannot receive. When dialing the extension, the Asterisk CLI is showing-
WARNING[C-0000078d]: func_presencestate.c:132 presence_read: PRESENCE_STATE unknown
and then a little further down -
NoOp(“SIP/8888-00000185”, “Checking if ext 103 is enabled: disabled”)
and then sends the caller to voicemail.
The extension shows in SIP SHOW PEERS with a status of OK. I can ping the address with no problems and again, he can make calls. I don’t recall ever seeing the extension disabled message before.