Extension Directory Entry Confirmation

Hello Community,

When making a entry it right away connects to the Extension, is there a possibility that it should let callers confirm the entry before connecting?

I see it was asked here & requested here, but no solution so far…


if it does not find an exact match or it finds more than 1 match it will prompt them.

Hi Tony,

I am aware that if it does not find an exact match it will prompt you.

But unfortunately, names don’t have a common spelling which can lead callers to get to the wrong person by trying to spell a name. and by the time you hear the name of the person, the PBX is connecting you to the Extension already, but if you meant to contact a different person, you have no choice but to hang up… No way back.