Extension always busy

I have an extension (207) on one of the PBXs that I manage that always plays a busy tone when dialed. The phone is a Cisco SPA514G and can dial out without issue, but not receive as its always busy. The PBX does not report any active calls, and DND is not enabled. The issue persists even after rebooting the PBX and the phone, as well as reprovisioning the phone. We have even tried changing the phone hardware to another of the same model, but no change. I had this issue with another extension on the same PBX, and the only way I could fix it was to change the extension number from 206 to 216. PBX is version 13.0.195.19 and all modules are up to date. Is there anything else to try or check?

[2018-12-12 11:00:52] VERBOSE[22768] pbx_variables.c: Setting global variable 'SIPDOMAIN' to '[PBX-IP]'
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[Customers-Number]@from-pstn:1] Set("PJSIP/inbound-00000c7d", "__DIRECTION=INBOUND") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[Customers-Number]@from-pstn:2] Gosub("PJSIP/inbound-00000c7d", "sub-record-check,s,1(in,[Customers-Number],dontcare)") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:1] GotoIf("PJSIP/inbound-00000c7d", "0?initialized") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:2] Set("PJSIP/inbound-00000c7d", "__REC_STATUS=INITIALIZED") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:3] Set("PJSIP/inbound-00000c7d", "NOW=1544634052") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:4] Set("PJSIP/inbound-00000c7d", "__DAY=12") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:5] Set("PJSIP/inbound-00000c7d", "__MONTH=12") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:6] Set("PJSIP/inbound-00000c7d", "__YEAR=2018") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:7] Set("PJSIP/inbound-00000c7d", "__TIMESTR=20181212-110052") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:8] Set("PJSIP/inbound-00000c7d", "__FROMEXTEN=unknown") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:9] Set("PJSIP/inbound-00000c7d", "__MON_FMT=wav") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:10] NoOp("PJSIP/inbound-00000c7d", "Recordings initialized") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:11] ExecIf("PJSIP/inbound-00000c7d", "0?Set(ARG3=dontcare)") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:12] Set("PJSIP/inbound-00000c7d", "REC_POLICY_MODE_SAVE=") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:13] ExecIf("PJSIP/inbound-00000c7d", "0?Set(REC_STATUS=NO)") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:14] GotoIf("PJSIP/inbound-00000c7d", "2?checkaction") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx_builtins.c: Goto (sub-record-check,s,17)
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:17] GotoIf("PJSIP/inbound-00000c7d", "1?sub-record-check,in,1") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx_builtins.c: Goto (sub-record-check,in,1)
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:1] NoOp("PJSIP/inbound-00000c7d", "Inbound Recording Check to [Customers-Number]") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:2] Set("PJSIP/inbound-00000c7d", "FROMEXTEN=unknown") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:3] ExecIf("PJSIP/inbound-00000c7d", "10?Set(FROMEXTEN=[My-Number])") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:4] Gosub("PJSIP/inbound-00000c7d", "recordcheck,1(dontcare,in,[Customers-Number])") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:1] NoOp("PJSIP/inbound-00000c7d", "Starting recording check against dontcare") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:2] Goto("PJSIP/inbound-00000c7d", "dontcare") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx_builtins.c: Goto (sub-record-check,recordcheck,3)
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:3] Return("PJSIP/inbound-00000c7d", "") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:5] Return("PJSIP/inbound-00000c7d", "") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[Customers-Number]@from-pstn:3] Set("PJSIP/inbound-00000c7d", "__FROM_DID=[Customers-Number]") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[Customers-Number]@from-pstn:4] Set("PJSIP/inbound-00000c7d", "returnhere=1") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[Customers-Number]@from-pstn:5] Gosub("PJSIP/inbound-00000c7d", "app-blacklist-check,s,1()") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:1] GotoIf("PJSIP/inbound-00000c7d", "0?blacklisted") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:2] Set("PJSIP/inbound-00000c7d", "CALLED_BLACKLIST=1") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:3] Return("PJSIP/inbound-00000c7d", "") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[Customers-Number]@from-pstn:6] Set("PJSIP/inbound-00000c7d", "CDR(did)=[Customers-Number]") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[Customers-Number]@from-pstn:7] GotoIf("PJSIP/inbound-00000c7d", "0?") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[Customers-Number]@from-pstn:8] ExecIf("PJSIP/inbound-00000c7d", "0 ?Set(CALLERID(name)=[My-Number])") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[Customers-Number]@from-pstn:9] Set("PJSIP/inbound-00000c7d", "CHANNEL(musicclass)=tricountyholdmusic") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[Customers-Number]@from-pstn:10] Set("PJSIP/inbound-00000c7d", "__MOHCLASS=tricountyholdmusic") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[Customers-Number]@from-pstn:11] Set("PJSIP/inbound-00000c7d", "__REVERSAL_REJECT=FALSE") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[Customers-Number]@from-pstn:12] GotoIf("PJSIP/inbound-00000c7d", "1?post-reverse-charge") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx_builtins.c: Goto (from-pstn,[Customers-Number],14)
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[Customers-Number]@from-pstn:14] NoOp("PJSIP/inbound-00000c7d", "") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[Customers-Number]@from-pstn:15] Set("PJSIP/inbound-00000c7d", "__CALLINGNAMEPRES_SV=allowed_not_screened") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[Customers-Number]@from-pstn:16] Set("PJSIP/inbound-00000c7d", "__CALLINGNUMPRES_SV=allowed_not_screened") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[Customers-Number]@from-pstn:17] Set("PJSIP/inbound-00000c7d", "CALLERID(name-pres)=allowed_not_screened") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[Customers-Number]@from-pstn:18] Set("PJSIP/inbound-00000c7d", "CALLERID(num-pres)=allowed_not_screened") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[Customers-Number]@from-pstn:19] NoOp("PJSIP/inbound-00000c7d", "CallerID Entry Point") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[Customers-Number]@from-pstn:20] Goto("PJSIP/inbound-00000c7d", "from-did-direct,207,1") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx_builtins.c: Goto (from-did-direct,207,1)
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:1] GotoIf("PJSIP/inbound-00000c7d", "1?ext-local,207,1:followme-check,207,1") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx_builtins.c: Goto (ext-local,207,1)
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:1] Set("PJSIP/inbound-00000c7d", "__RINGTIMER=30") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:2] Macro("PJSIP/inbound-00000c7d", "exten-vm,novm,207,0,0,0") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:1] Macro("PJSIP/inbound-00000c7d", "user-callerid,") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:1] Set("PJSIP/inbound-00000c7d", "TOUCH_MONITOR=1544634052.4189") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:2] Set("PJSIP/inbound-00000c7d", "AMPUSER=[My-Number]") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:3] GotoIf("PJSIP/inbound-00000c7d", "0?report") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:4] ExecIf("PJSIP/inbound-00000c7d", "1?Set(REALCALLERIDNUM=[My-Number])") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:5] Set("PJSIP/inbound-00000c7d", "AMPUSER=") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:6] GotoIf("PJSIP/inbound-00000c7d", "0?limit") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:7] Set("PJSIP/inbound-00000c7d", "AMPUSERCIDNAME=") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:8] ExecIf("PJSIP/inbound-00000c7d", "0?Set(__CIDMASQUERADING=TRUE)") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:9] GotoIf("PJSIP/inbound-00000c7d", "1?report") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx_builtins.c: Goto (macro-user-callerid,s,16)
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:16] NoOp("PJSIP/inbound-00000c7d", "Macro Depth is 2") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:17] GotoIf("PJSIP/inbound-00000c7d", "1?report2:macroerror") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx_builtins.c: Goto (macro-user-callerid,s,18)
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:18] GotoIf("PJSIP/inbound-00000c7d", "0?continue") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:19] ExecIf("PJSIP/inbound-00000c7d", "1?Set(__CALLEE_ACCOUNCODE=)") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:20] Set("PJSIP/inbound-00000c7d", "__TTL=64") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:21] GotoIf("PJSIP/inbound-00000c7d", "1?continue") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx_builtins.c: Goto (macro-user-callerid,s,37)
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:37] Set("PJSIP/inbound-00000c7d", "CALLERID(number)=[My-Number]") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:38] Set("PJSIP/inbound-00000c7d", "CALLERID(name)=VALNET") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:39] GotoIf("PJSIP/inbound-00000c7d", "0?cnum") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:40] Set("PJSIP/inbound-00000c7d", "CDR(cnam)=VALNET") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:41] Set("PJSIP/inbound-00000c7d", "CDR(cnum)=[My-Number]") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:42] Set("PJSIP/inbound-00000c7d", "CHANNEL(language)=en") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:2] Set("PJSIP/inbound-00000c7d", "RingGroupMethod=none") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:3] Set("PJSIP/inbound-00000c7d", "__EXTTOCALL=207") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:4] Set("PJSIP/inbound-00000c7d", "__PICKUPMARK=207") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:5] Set("PJSIP/inbound-00000c7d", "RT=") in new stack
[2018-12-12 11:00:52] WARNING[13985][C-00000439] chan_sip.c: This function can only be used on SIP channels.
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:6] ExecIf("PJSIP/inbound-00000c7d", "0?Macro(vm,novm,DIRECTDIAL,)") in new stack
[2018-12-12 11:00:52] WARNING[13985][C-00000439] chan_sip.c: This function can only be used on SIP channels.
[2018-12-12 11:00:52] WARNING[13985][C-00000439] chan_sip.c: This function can only be used on SIP channels.
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:7] ExecIf("PJSIP/inbound-00000c7d", "0?MacroExit()") in new stack
[2018-12-12 11:00:52] WARNING[13985][C-00000439] chan_sip.c: This function can only be used on SIP channels.
[2018-12-12 11:00:52] WARNING[13985][C-00000439] chan_sip.c: This function can only be used on SIP channels.
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:8] ExecIf("PJSIP/inbound-00000c7d", "0?Gosub(ext-intercom,*80207,1())") in new stack
[2018-12-12 11:00:52] WARNING[13985][C-00000439] chan_sip.c: This function can only be used on SIP channels.
[2018-12-12 11:00:52] WARNING[13985][C-00000439] chan_sip.c: This function can only be used on SIP channels.
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:9] ExecIf("PJSIP/inbound-00000c7d", "0?MacroExit()") in new stack
[2018-12-12 11:00:52] WARNING[13985][C-00000439] chan_sip.c: This function can only be used on SIP channels.
[2018-12-12 11:00:52] WARNING[13985][C-00000439] chan_sip.c: This function can only be used on SIP channels.
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:10] ExecIf("PJSIP/inbound-00000c7d", "0?ChanSpy(PJSIP/207,q)") in new stack
[2018-12-12 11:00:52] WARNING[13985][C-00000439] chan_sip.c: This function can only be used on SIP channels.
[2018-12-12 11:00:52] WARNING[13985][C-00000439] chan_sip.c: This function can only be used on SIP channels.
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:11] ExecIf("PJSIP/inbound-00000c7d", "0?MacroExit()") in new stack
[2018-12-12 11:00:52] WARNING[13985][C-00000439] chan_sip.c: This function can only be used on SIP channels.
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:12] ExecIf("PJSIP/inbound-00000c7d", "0?Macro(vm,novm,DIRECTDIAL,)") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:13] ExecIf("PJSIP/inbound-00000c7d", "0?MacroExit()") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:14] ExecIf("PJSIP/inbound-00000c7d", "0?Gosub(ext-intercom,*80207,1())") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:15] ExecIf("PJSIP/inbound-00000c7d", "0?MacroExit()") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:16] ExecIf("PJSIP/inbound-00000c7d", "0?ChanSpy(PJSIP/207,q)") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:17] ExecIf("PJSIP/inbound-00000c7d", "0?MacroExit()") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:18] Gosub("PJSIP/inbound-00000c7d", "sub-record-check,s,1(exten,207,dontcare)") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:1] GotoIf("PJSIP/inbound-00000c7d", "10?initialized") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx_builtins.c: Goto (sub-record-check,s,10)
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:10] NoOp("PJSIP/inbound-00000c7d", "Recordings initialized") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:11] ExecIf("PJSIP/inbound-00000c7d", "0?Set(ARG3=dontcare)") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:12] Set("PJSIP/inbound-00000c7d", "REC_POLICY_MODE_SAVE=") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:13] ExecIf("PJSIP/inbound-00000c7d", "0?Set(REC_STATUS=NO)") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:14] GotoIf("PJSIP/inbound-00000c7d", "5?checkaction") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx_builtins.c: Goto (sub-record-check,s,17)
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:17] GotoIf("PJSIP/inbound-00000c7d", "1?sub-record-check,exten,1") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx_builtins.c: Goto (sub-record-check,exten,1)
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:1] NoOp("PJSIP/inbound-00000c7d", "Exten Recording Check between [My-Number] and 207") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:2] Set("PJSIP/inbound-00000c7d", "CALLTYPE=external") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:3] ExecIf("PJSIP/inbound-00000c7d", "0?Set(CALLTYPE=)") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:4] Set("PJSIP/inbound-00000c7d", "CALLEE=dontcare") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:5] ExecIf("PJSIP/inbound-00000c7d", "0?Set(CALLEE=dontcare)") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:6] GotoIf("PJSIP/inbound-00000c7d", "1?callee") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx_builtins.c: Goto (sub-record-check,exten,11)
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:11] Gosub("PJSIP/inbound-00000c7d", "recordcheck,1(dontcare,external,207)") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:1] NoOp("PJSIP/inbound-00000c7d", "Starting recording check against dontcare") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:2] Goto("PJSIP/inbound-00000c7d", "dontcare") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx_builtins.c: Goto (sub-record-check,recordcheck,3)
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:3] Return("PJSIP/inbound-00000c7d", "") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:12] Return("PJSIP/inbound-00000c7d", "") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:19] GotoIf("PJSIP/inbound-00000c7d", "1?macrodial") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx_builtins.c: Goto (macro-exten-vm,s,25)
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:25] GosubIf("PJSIP/inbound-00000c7d", "0?clrheader,1()") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:26] Macro("PJSIP/inbound-00000c7d", "dial-one,,Ttr,207") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:1] Set("PJSIP/inbound-00000c7d", "DEXTEN=207") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:2] ExecIf("PJSIP/inbound-00000c7d", "0?Set(__EXTTOCALL=207)") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:3] Set("PJSIP/inbound-00000c7d", "DIALSTATUS_CW=") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:4] GosubIf("PJSIP/inbound-00000c7d", "0?screen,1()") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:5] GosubIf("PJSIP/inbound-00000c7d", "0?cf,1()") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:6] GotoIf("PJSIP/inbound-00000c7d", "0?skip1") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:7] Set("PJSIP/inbound-00000c7d", "DEXTEN=") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:8] Set("PJSIP/inbound-00000c7d", "DIALSTATUS=BUSY") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:9] GotoIf("PJSIP/inbound-00000c7d", "1?nodial") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx_builtins.c: Goto (macro-dial-one,s,59)
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:59] NoOp("PJSIP/inbound-00000c7d", "") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:60] ExecIf("PJSIP/inbound-00000c7d", "0?Set(DIALSTATUS=NOANSWER)") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:61] NoOp("PJSIP/inbound-00000c7d", "Returned from dial-one with nothing to call and DIALSTATUS: BUSY") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:62] MacroExit("PJSIP/inbound-00000c7d", "") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:27] Set("PJSIP/inbound-00000c7d", "SV_DIALSTATUS=BUSY") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:28] GosubIf("PJSIP/inbound-00000c7d", "0?docfu,1()") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:29] GosubIf("PJSIP/inbound-00000c7d", "0?docfb,1()") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:30] Set("PJSIP/inbound-00000c7d", "DIALSTATUS=BUSY") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:31] ExecIf("PJSIP/inbound-00000c7d", "0?MacroExit()") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:32] GotoIf("PJSIP/inbound-00000c7d", "1?s-BUSY,1") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx_builtins.c: Goto (macro-exten-vm,s-BUSY,1)
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:1] GotoIf("PJSIP/inbound-00000c7d", "0?exit,1") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:2] PlayTones("PJSIP/inbound-00000c7d", "busy") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:3] Busy("PJSIP/inbound-00000c7d", "20") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] app_macro.c: Spawn extension (macro-exten-vm, s-BUSY, 3) exited non-zero on 'PJSIP/inbound-00000c7d' in macro 'exten-vm'
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Spawn extension (ext-local, 207, 2) exited non-zero on 'PJSIP/inbound-00000c7d'
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:1] Macro("PJSIP/inbound-00000c7d", "hangupcall,") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:1] GotoIf("PJSIP/inbound-00000c7d", "1?theend") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx_builtins.c: Goto (macro-hangupcall,s,3)
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:3] ExecIf("PJSIP/inbound-00000c7d", "0?Set(CDR(recordingfile)=)") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Executing [[email protected]:4] Hangup("PJSIP/inbound-00000c7d", "") in new stack
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] app_macro.c: Spawn extension (macro-hangupcall, s, 4) exited non-zero on 'PJSIP/inbound-00000c7d' in macro 'hangupcall'
[2018-12-12 11:00:52] VERBOSE[13985][C-00000439] pbx.c: Spawn extension (ext-local, h, 1) exited non-zero on 'PJSIP/inbound-00000c7d'

You might have inadvertedly activated local DND on the phone, have you checked it?

It’s looking like that is totally the case, DND is active as this is not even attempting to dial the device at all.

I’ve checked and confirmed that DND is not active on the problem extension. Is there anything else that might cause this problem?

To determine it isn’t something in the phone, you could try Factory Resetting it and reconfiguring it.

Remember that there are settings in the PBX that could cause this as well, so deleting and recreating the extension in the PBX might be a good idea as well.

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