Ext. goes straight to our after hours IVR

(Nathan Kramer) #1


Got an odd issue, every time I try to make a phone call to an external number it goes to our after-hours IVR. When I try to dial an internal extension it sends me right to that persons voice mail. I did the quick and dirty delete the extension after comparing everything to other extensions to make sure I didn’t have a setting changed accidentally. After applying that and then recreating the extension the same thing is happening. Not really sure what is going on here. Using the latest version of FreePBX I try to stay on top of updates but maybe that’s a bad practice?

Thanks in advance,


(Lorne Gaetz) #2

Provide a call trace using pastebin:

(Nathan Kramer) #3

This is all I could get out of Putty. It wouldn’t take the second command in your link.