newbie: I’m configuring some EXP-100’s for the reception area and i want to have a button to send a caller directly to a users VM without ringing the phone and also a button to send them to the same phone so it rings. Ideally, that 2nd button would also let me stage the call so i can talk to the receiver first then transfer the caller. SO, i set it up like so…
button1 = DTMF label = ‘Joes VM’ Value ##*22 Account 1
button2 = DTMF label = ‘Joe’ Value=‘22’ Account 1
Seems to work BUT it looks weird on the LCD panel. Instead of just the label, i see the label AND the value. Is there a way to only display the Label
ALso, is there a way to use the USER IMAge for the avatar on the exp100? The Phonesets (S505) show the correct picture but the EXP100 shows some silly looking music notation symbol. I think i tried configuring a BLF for call transfer but it shows a gray silhouette and i dont think the transfer worked correctly. Any advice or ideas would be appreciated. Thanks.