Exception when logging in to dashboard or CLI! Unable to do anything!

[bbrent]

Running FREEPBX 13.

Getting this error regardless if I log in with CLI or GUI. Have tried suggestions in this forum… nothing works. I have rebooted, shutdown… nothing.

Exception: Unable to locate the FreePBX BMO Class 'Pagingpro’A required module might be disabled or uninstalled. Recommended steps (run from the CLI): 1) fwconsole ma install pagingpro 2) fwconsole ma enable pagingpro in file /var/www/html/admin/libraries/BMO/Self_Helper.class.php on line 216

Any help would be muchly appreciated!

[lgaetz (Lorne Gaetz)]

What was the result when you ran the suggested fix?

[bbrent]

I get the same error.

Exception: Unable to locate the FreePBX BMO Class 'Pagingpro’A required module might be disabled or uninstalled. Recommended steps (run from the CLI): 1) fwconsole ma install pagingpro 2) fwconsole ma enable pagingpro in file /var/www/html/admin/libraries/BMO/Self_Helper.class.php on line 216

Stack trace:

1. Exception->() /var/www/html/admin/libraries/BMO/Self_Helper.class.php:216

2. FreePBX\Self_Helper->loadObject() /var/www/html/admin/libraries/BMO/Self_Helper.class.php:104

3. FreePBX\Self_Helper->autoLoad() /var/www/html/admin/libraries/BMO/Self_Helper.class.php:37

4. FreePBX\Self_Helper->__get() /var/www/html/admin/libraries/BMO/FreePBX.class.php:106

5. FreePBX->__callStatic() /var/www/html/admin/modules/parkpro/Parkpro.class.php:26

6. FreePBX->Pagingpro() /var/www/html/admin/modules/parkpro/Parkpro.class.php:26

7. Parkpro->__construct() /var/www/html/admin/libraries/BMO/Self_Helper.class.php:125

8. FreePBX\Self_Helper->autoLoad() /var/www/html/admin/libraries/BMO/Self_Helper.class.php:37

9. FreePBX\Self_Helper->__get() /var/www/html/admin/libraries/BMO/FreePBX.class.php:106

10. FreePBX->__callStatic() /var/www/html/admin/modules/parkpro/functions.inc.php:11

11. FreePBX->Parkpro() /var/www/html/admin/modules/parkpro/functions.inc.php:11

12. require_once() /var/www/html/admin/bootstrap.php:369

13. require_once() /etc/freepbx.conf:9

14. include_once() /var/lib/asterisk/bin/fwconsole:12

[lgaetz (Lorne Gaetz)]

Do you have a paging pro license or are you free to delete it? Are you able to remove the module with

fwconsole ma delete pagingpro

[bbrent]

I do not need paging pro… here are the results of that command…

Exception: Unable to locate the FreePBX BMO Class 'Pagingpro’A required module might be disabled or uninstalled. Recommended steps (run from the CLI): 1) fwconsole ma install pagingpro 2) fwconsole ma enable pagingpro in file /var/www/html/admin/libraries/BMO/Self_Helper.class.php on line 216

Stack trace:

1. Exception->() /var/www/html/admin/libraries/BMO/Self_Helper.class.php:216

2. FreePBX\Self_Helper->loadObject() /var/www/html/admin/libraries/BMO/Self_Helper.class.php:104

3. FreePBX\Self_Helper->autoLoad() /var/www/html/admin/libraries/BMO/Self_Helper.class.php:37

4. FreePBX\Self_Helper->__get() /var/www/html/admin/libraries/BMO/FreePBX.class.php:106

5. FreePBX->__callStatic() /var/www/html/admin/modules/parkpro/Parkpro.class.php:26

6. FreePBX->Pagingpro() /var/www/html/admin/modules/parkpro/Parkpro.class.php:26

7. Parkpro->__construct() /var/www/html/admin/libraries/BMO/Self_Helper.class.php:125

8. FreePBX\Self_Helper->autoLoad() /var/www/html/admin/libraries/BMO/Self_Helper.class.php:37

9. FreePBX\Self_Helper->__get() /var/www/html/admin/libraries/BMO/FreePBX.class.php:106

10. FreePBX->__callStatic() /var/www/html/admin/modules/parkpro/functions.inc.php:11

11. FreePBX->Parkpro() /var/www/html/admin/modules/parkpro/functions.inc.php:11

12. require_once() /var/www/html/admin/bootstrap.php:369

13. require_once() /etc/freepbx.conf:9

14. include_once() /var/lib/asterisk/bin/fwconsole:12

[lgaetz (Lorne Gaetz)]

How about

 mv /var/www/html/admin/modules/pagingpro/ /tmp

[bbrent]

Well that didn’t give me the error, but now GUI states “can not connect to asterisk”

[bbrent]

Installed PM2, restarted and i can connect to Asterisk. Thanks for the help!!!