Exception when logging in to dashboard or CLI! Unable to do anything!

Running FREEPBX 13.

Getting this error regardless if I log in with CLI or GUI. Have tried suggestions in this forum… nothing works. I have rebooted, shutdown… nothing.

Exception: Unable to locate the FreePBX BMO Class 'Pagingpro’A required module might be disabled or uninstalled. Recommended steps (run from the CLI): 1) fwconsole ma install pagingpro 2) fwconsole ma enable pagingpro in file /var/www/html/admin/libraries/BMO/Self_Helper.class.php on line 216

Any help would be muchly appreciated!

What was the result when you ran the suggested fix?

I get the same error.

Exception: Unable to locate the FreePBX BMO Class 'Pagingpro’A required module might be disabled or uninstalled. Recommended steps (run from the CLI): 1) fwconsole ma install pagingpro 2) fwconsole ma enable pagingpro in file /var/www/html/admin/libraries/BMO/Self_Helper.class.php on line 216

Stack trace:

  1. Exception->() /var/www/html/admin/libraries/BMO/Self_Helper.class.php:216

  2. FreePBX\Self_Helper->loadObject() /var/www/html/admin/libraries/BMO/Self_Helper.class.php:104

  3. FreePBX\Self_Helper->autoLoad() /var/www/html/admin/libraries/BMO/Self_Helper.class.php:37

  4. FreePBX\Self_Helper->__get() /var/www/html/admin/libraries/BMO/FreePBX.class.php:106

  5. FreePBX->__callStatic() /var/www/html/admin/modules/parkpro/Parkpro.class.php:26

  6. FreePBX->Pagingpro() /var/www/html/admin/modules/parkpro/Parkpro.class.php:26

  7. Parkpro->__construct() /var/www/html/admin/libraries/BMO/Self_Helper.class.php:125

  8. FreePBX\Self_Helper->autoLoad() /var/www/html/admin/libraries/BMO/Self_Helper.class.php:37

  9. FreePBX\Self_Helper->__get() /var/www/html/admin/libraries/BMO/FreePBX.class.php:106

  10. FreePBX->__callStatic() /var/www/html/admin/modules/parkpro/functions.inc.php:11

  11. FreePBX->Parkpro() /var/www/html/admin/modules/parkpro/functions.inc.php:11

  12. require_once() /var/www/html/admin/bootstrap.php:369

  13. require_once() /etc/freepbx.conf:9

  14. include_once() /var/lib/asterisk/bin/fwconsole:12

Do you have a paging pro license or are you free to delete it? Are you able to remove the module with

fwconsole ma delete pagingpro

I do not need paging pro… here are the results of that command…

Exception: Unable to locate the FreePBX BMO Class 'Pagingpro’A required module might be disabled or uninstalled. Recommended steps (run from the CLI): 1) fwconsole ma install pagingpro 2) fwconsole ma enable pagingpro in file /var/www/html/admin/libraries/BMO/Self_Helper.class.php on line 216

Stack trace:

  1. Exception->() /var/www/html/admin/libraries/BMO/Self_Helper.class.php:216

  2. FreePBX\Self_Helper->loadObject() /var/www/html/admin/libraries/BMO/Self_Helper.class.php:104

  3. FreePBX\Self_Helper->autoLoad() /var/www/html/admin/libraries/BMO/Self_Helper.class.php:37

  4. FreePBX\Self_Helper->__get() /var/www/html/admin/libraries/BMO/FreePBX.class.php:106

  5. FreePBX->__callStatic() /var/www/html/admin/modules/parkpro/Parkpro.class.php:26

  6. FreePBX->Pagingpro() /var/www/html/admin/modules/parkpro/Parkpro.class.php:26

  7. Parkpro->__construct() /var/www/html/admin/libraries/BMO/Self_Helper.class.php:125

  8. FreePBX\Self_Helper->autoLoad() /var/www/html/admin/libraries/BMO/Self_Helper.class.php:37

  9. FreePBX\Self_Helper->__get() /var/www/html/admin/libraries/BMO/FreePBX.class.php:106

  10. FreePBX->__callStatic() /var/www/html/admin/modules/parkpro/functions.inc.php:11

  11. FreePBX->Parkpro() /var/www/html/admin/modules/parkpro/functions.inc.php:11

  12. require_once() /var/www/html/admin/bootstrap.php:369

  13. require_once() /etc/freepbx.conf:9

  14. include_once() /var/lib/asterisk/bin/fwconsole:12

How about

 mv /var/www/html/admin/modules/pagingpro/ /tmp

Well that didn’t give me the error, but now GUI states “can not connect to asterisk”

Installed PM2, restarted and i can connect to Asterisk. Thanks for the help!!!