Every morning when we come in, we are unable to make any outgoing calls. We get the message (All circuits are busy, please try your call again later.) This has been happening every day since we installed the system about 10 days ago.
So for the first few days I would tweak something and it would start working again. But I have realized it has nothing to do with the tweaking I’m doing. It almost seems like I have to wake the system up before it will allow outgoing calls!?!?!
Here is the error from today (I’m replacing the IP address below with dashes for obvious reasons:
[2017-04-26 09:09:14] WARNING[2327][C-000000d0]: chan_sip.c:23875 handle_response_invite: Received response: “Forbidden” from ‘“Hooman Morvarid” <sip :111@–.--.—.---:5160>;tag=as328c12c8’
Yes this only happens first thing in the morning and won’t allow any outgoing calls until I log into FreePBX and make any kind of change to kick start it. If that makes any sense! LOL
When you hit Apply Config, it reloads Asterisk, and by doing so reconnects your SIP trunks.
Take a look at your logs. You’ll likely see a message saying that the connection has been lost or timed out. I forget the exact wording… You should also see numerous retries to reconnect it.
Are you trying to connect to a SIP provider or another asterisk server?
Maybe this helps,
for me the problem was that it stopped trying to reconnect after a lost connection when there was a 403 forbidden
this solved it.
Our Provider said the “Forbidden” can occour when the connection was lost and is still registred by the provider. Then it takes some minutes until you can re-register. In this time your PBX shows 403 Forbidden. Asterisk does not try to reconnect by default after a 403 error.
I looked in my SIP Trunk Settings and I have qualify=yes in the Outgoing tab. In the Incoming tab I only have the Register String and nothing else. But I’m assuming since this is an outgoing call issue, then this is fine?!?
Thank you for your help. I read a little more following the link you provided and checked everything and it seems to be setup properly. But one thing I need to know, where do I put this: register_retry_403=yes
Is this in a file called sip_custom.conf and if so can I access it through the FreePBX Application?
Depends - if your Outgoing server is the same as the Incoming Server then yes, the qualify on the Outgoing should be enough - if they are different, put it in both places.
As to the register_retry_403=yes, that can go under SIP Settings - Chan SIP at the bottom.
So yesterday all my numbers finally ported to my 2Talk.com account. I started to see this message when making an outgoing call:
[2017-04-28 09:02:37] WARNING[2307][C-00000031]: chan_sip.c:23875 handle_response_invite: Received response: “Forbidden” from ‘“Hooman Morvarid” sip:111@:5160**.**.***.***;tag=as23430876’
[2017-04-28 09:02:37] WARNING[2257]: func_cdr.c:383 cdr_write_callback: CDR requires a value (CDR(variable)=value)
I have a total of 6 trunks all setup separately in my FreePBX. So I decided to put all of them as an option for outgoing routes. The first 5 get the error above and the last one is able to go through!
All the numbers start with 818-553-**** the only one that does not start with that prefix is the one that works!
I’m not sure if this is relevant but that is really the only difference I see. Hopefully you guys can come up with a theory because I am dumb founded with this!>?
I had this with Voiptalk.org. Called them and no help. In the end I altered the order of my trunk config file (sip outgoing calls - tried all sorts of combinations - trial and error ) and since its been perfect. Will update this when I get home (and can copy the order).
I’ve been talking to them but since one of the numbers is working, they are telling me that they are all setup the same way. So if one works then they should all work.
