Error when I press the apply config

AndreaITT · March 11, 2015, 5:36pm

Sorry for my English, I will try to make myself understood.

Using FreePBX version 12 and when I press on apply config I get this error:

Reload failed because retrieve_conf encountered an error: 1exit: 1
found language dir en_UK for broadcast, not installed on system, skipping
found language dir fr for directory, not installed on system, skipping
found language dir en_UK for pagingpro, not installed on system, skipping
[FATAL] SELECT * FROM cidlookup [nativecode=1146 ** Table ‘asterisk.cidlookup’ doesn’t exist]SQL -
SELECT * FROM cidlookup

Trace Back:

/var/www/html/admin/libraries/sql.functions.php:25 die_freepbx()
[0]: SELECT * FROM cidlookup [nativecode=1146 ** Table ‘asterisk.cidlookup’ doesn’t exist]SQL -
SELECT * FROM cidlookup

/var/www/html/admin/modules/cidlookup/functions.inc.php:305 sql()
[0]: SELECT * FROM cidlookup
[1]: getAll
[2]: 2

/var/www/html/admin/modules/cidlookup/functions.inc.php:138 cidlookup_list()
[0]: 1

/var/www/html/admin/libraries/BMO/DialplanHooks.class.php:79 cidlookup_get_config()
[0]: asterisk

/var/lib/asterisk/bin/retrieve_conf:727 DialplanHooks->processHooks()
[0]: asterisk
[1]:

what can i do?

Thank You

Andrea

tm1000 · March 11, 2015, 8:07pm

rm -Rf /var/www/html/admin/modules/cidlookup

bigunk · March 11, 2015, 10:15pm

I tried deleting that file. No joy.

tm1000 · March 11, 2015, 11:30pm

The error comes from the directory you deleted. So either you didnt follow directions or there is a new problem and we are only guessing

bigunk · March 12, 2015, 4:10am

I would call it a new problem for the simple fact that this is a fresh system. I installed from the DVD and then tried to do the module updates. That’s when this failure occurred. I tried deleting that file/directory, and it fixed nothing. Something else is at work here, maybe? I then redid everything from scratch. Same result.

tm1000 · March 12, 2015, 3:50pm

Since you hijacked this thread please post the output of the errors you are getting

bigunk · March 12, 2015, 4:12pm

Error!
close
Reload failed because retrieve_conf encountered an error: 1

exit: 1
found language dir en_UK for broadcast, not installed on system, skipping
found language dir fr for directory, not installed on system, skipping
found language dir en_UK for pagingpro, not installed on system, skipping
[FATAL] SELECT * FROM cidlookup [nativecode=1146 ** Table ‘asterisk.cidlookup’ doesn’t exist]SQL -
SELECT * FROM cidlookup

Trace Back:

/var/www/html/admin/libraries/sql.functions.php:25 die_freepbx()
[0]: SELECT * FROM cidlookup [nativecode=1146 ** Table ‘asterisk.cidlookup’ doesn’t exist]SQL -
SELECT * FROM cidlookup

/var/www/html/admin/modules/cidlookup/functions.inc.php:305 sql()
[0]: SELECT * FROM cidlookup
[1]: getAll
[2]: 2

/var/www/html/admin/modules/cidlookup/functions.inc.php:138 cidlookup_list()
[0]: 1

/var/www/html/admin/libraries/BMO/DialplanHooks.class.php:79 cidlookup_get_config()
[0]: asterisk

/var/lib/asterisk/bin/retrieve_conf:727 DialplanHooks->processHooks()
[0]: asterisk
[1]:
1 error(s) occurred, you should view the notification log on the dashboard or main screen to check for more details.

tm1000 · March 12, 2015, 4:34pm

go to /var/www/html/admin/modules

Delete the cidlookup folder. The error in code is from there

bigunk · March 12, 2015, 5:08pm

Alrighty. I deleted that folder and I no longer have the error when applying config. Of course the system status shows I have a broken module called cidlookup. The logical question is what does it do?

tm1000 · March 12, 2015, 5:18pm

Remove it and then reinstall it. You don’t need it but it does cid lookup if you install it.

bigunk · March 12, 2015, 6:07pm

Problem there. Seems that since I blew that directory out, there are no files from which to reinstall it.

tm1000 · March 12, 2015, 6:19pm

Check online. Look for “CID Lookup” Download and Install

bigunk · May 12, 2015, 7:57am

Here you go:

Error!close

Reload failed because retrieve_conf encountered an error: 1

exit: 1
found language dir en_UK for broadcast, not installed on system, skipping
found language dir fr for directory, not installed on system, skipping
found language dir en_UK for pagingpro, not installed on system, skipping
[FATAL] SELECT * FROM cidlookup [nativecode=1146 ** Table ‘asterisk.cidlookup’ doesn’t exist]SQL -
SELECT * FROM cidlookup

Trace Back:

/var/www/html/admin/libraries/sql.functions.php:25 die_freepbx()
[0]: SELECT * FROM cidlookup [nativecode=1146 ** Table ‘asterisk.cidlookup’ doesn’t exist]SQL -
SELECT * FROM cidlookup

/var/www/html/admin/modules/cidlookup/functions.inc.php:305 sql()
[0]: SELECT * FROM cidlookup
[1]: getAll
[2]: 2

/var/www/html/admin/modules/cidlookup/functions.inc.php:138 cidlookup_list()
[0]: 1

/var/www/html/admin/libraries/BMO/DialplanHooks.class.php:79 cidlookup_get_config()
[0]: asterisk

/var/lib/asterisk/bin/retrieve_conf:727 DialplanHooks->processHooks()
[0]: asterisk
[1]:

1 error(s) occurred, you should view the notification log on the dashboard or main screen to check for more details.

Sincerely,

Len Unkeless

661 263-0355

Proudly serving all your Voice and Data Networking needs for over 25 years.

neha · August 30, 2018, 9:08am

when i press the apply changes not written in
/etc/asterisk/extensions_additional.conf file
But it return
Unknown Error Please run /var/lib/asterisk/retrieve_conf

gbaughma · August 30, 2018, 4:40pm

@neha Please start a new thread. This one is 3 years old, and looks unrelated to your issue.