WarTech
(WarTech)
September 20, 2022, 12:47pm
1
FreePBX version 16.0.21.18, Endpoint Manager 16.0.69.4
I’m using the commercial Endpoint Manager and a couple of hundred Grandstream GXP 2130 phones.
I’m trying to provision a new 2130 and when I use “Save, Rebuild Config(s) and Update Device” I get the following error:
Whoops \ Exception \ ErrorException (E_WARNING)
Illegal string offset ‘P64’
Can anyone offer any advice?
I get this error on about 4 of our phones.
lgaetz
(Lorne Gaetz)
September 20, 2022, 1:44pm
2
Open a commercial module support ticket and work with support to escalate to engineering. In my quick test, I’m unable to repro.
WarTech
(WarTech)
September 20, 2022, 1:51pm
3
Sounds good - can you point me in the right direction for opening a commercial module support ticket?
lgaetz
(Lorne Gaetz)
September 20, 2022, 1:52pm
4
krzykat
(krzykat)
September 20, 2022, 2:00pm
6
You might want to check the version of your firmware on the 2130
WarTech
(WarTech)
September 20, 2022, 3:18pm
7
Are there versions of Grandstream firmware that are not compatible with EPM?
lgaetz
(Lorne Gaetz)
September 20, 2022, 4:29pm
8
I don’t see how phone firmware version relates in any way to the issue reported in post 1.
WarTech
(WarTech)
September 21, 2022, 3:28pm
9
I’ve opened a support case, so I’ll see where that leads.
system
(system)
Closed
October 22, 2022, 3:28pm
10
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