EPM Renewed still says Renew



I renewed our EPM and updated activation. System Admin sees it as renewed however when I go to Module Admin and attempt to update, it says to Renew. Check online a second time it says it is renewed but no upgrade is available, meanwhile EPM is at version 13.0.113. Going into Module Admin and checking online again, shows EPM needs to be renewed. So, it’s flipping back and forth each time I check for updates.

Anyone know how to fix this?



php /var/lib/asterisk/agi-bin/update_license.php

if that doesn’t work, please open a commercial module ticket (no cost) at https://support.sangoma.com

This did not change the Renewal problem, I have created a ticket.

Thanks for the help,

I have seen issues in instances when there is a recent renewal in the portal and what I assume is module admin caching. I bet this will work:

fwconsole ma --edge downloadinstall endpoint --tag

This should also work:

fwconsole ma downloadinstall endpoint

Thanks for that, it is working now and I was able to access that new Base Station Management.

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