EPM Not Updating 1 phone

Ok - so odd problem - I have 2 remote 6739i phones - i have had various issues with connecting, i found most to firmware related - i updated firmware on both phones to (9/13) this allowed the image server to work and one phone pulled its http config down and works awesome

the other one does not - it pulls some config - such as the new password but none of the sip settings or image server info.

i went in and manually configured the sip settings to get it functional but trying to figure out what the issue is