I now have a Sangoma S505 for testing. It is connected via VPN from my house to my office where the FreePBX system is located.
I manually uploaded the vpn config file and set the primary SIP server address, user ID and password in the phones GUI and it is connected and workking.
I can program all of the line keys using the GUI but I am curious as to why I cannot make that work via EPM.
Looking at the extension in ‘Applications/Extensions’ and the ‘Other’ tab, Brand, MAC, Template, Model and account are all set correctly.
From EndPoint Manager, the extension is added and all the settings seem correct.
Looking at the template I can see that is maked as used by the extension I am setting up.
If I edit the template and change some of the line keys settings (or anything else) and then ‘Save, rebuild configs and update phones’ and apply and a message shows up on the phone - ‘Provisioning please wait’ followed by ‘Provisioning sucessful’ but nothing on the phone changes.
Is there anything obvious I am not doing that I should?
Setting up the phone manually is fine but will make any changes to it once it reaches it’s final home is more complicated.