Endpoint OSS Manager - unable to add new extensions

1

Hello,

I am unable to add new extensions for polycom phones. I do not have other phone brands to test with however I am receiving the following error:

copy(): The first argument to copy() function cannot be a directory

I am unsure of what this error is related to, I checked the folders it is referencing and the files are there. A quick search showed this seems to be an issue for quite a number of people but I have yet to find a resoluton

FreePBX Version: 13.0.167
OSS Endpoint (free not commercial): 13.0.6.7

Any assistance is appreciated!

2

was there more of a trace? filename? line number?

3

Here is the full error on the page:

/var/www/html/admin/modules/endpointman/includes/functions.inc

                            return(FALSE);
                       }
               } else {
                       if (file_exists(PHONE_MODULES_PATH . "endpoint/" . $phone_info['directory'] . "/" . $phone_info['cfg_dir'] . "/" . $data)) {
                          if (!file_exists(dirname($write_path . $data))) {
                               !@mkdir(dirname($write_path . $data), 0775);
                          }
                         copy(PHONE_MODULES_PATH . "endpoint/" . $phone_info['directory'] . "/" . $phone_info['cfg_dir'] . "/" . $data, $write_path . $data);
                           chmod($write_path . $data, 0775);
                      }

Let me know if I can provide anything else - thank you for the assistance!

EDIT - I tried to number them but the forum didnt like it. Its line 1284 to 1293

4

Quick bump - anyone have any ideas? Would going to the paid commercial version fix this as others have suggested?

5

I just ran into this exact issue this week when managing Polycom phones. After a bit of troubleshooting, I was able to determine the issue was caused by an extra subdirectory that OSS wasn’t expecting under /var/www/html/admin/modules/_ep_phone_modules/endpoint/polycom/firmware3333/ (depending on the firmware you installed, your directory might be a bit different). Once I deleted the SoundPointIPLocalization directly under this folder, I was able to add Polycom handsets under OSS. Just make sure to keep the contacts, logs and overrides directories.

6

That is not the full error. You merely posted code to this page without any context.