I am unable to add new extensions for polycom phones. I do not have other phone brands to test with however I am receiving the following error:
copy(): The first argument to copy() function cannot be a directory
I am unsure of what this error is related to, I checked the folders it is referencing and the files are there. A quick search showed this seems to be an issue for quite a number of people but I have yet to find a resoluton
FreePBX Version: 13.0.167
OSS Endpoint (free not commercial): 188.8.131.52
I just ran into this exact issue this week when managing Polycom phones. After a bit of troubleshooting, I was able to determine the issue was caused by an extra subdirectory that OSS wasn’t expecting under /var/www/html/admin/modules/_ep_phone_modules/endpoint/polycom/firmware3333/ (depending on the firmware you installed, your directory might be a bit different). Once I deleted the SoundPointIPLocalization directly under this folder, I was able to add Polycom handsets under OSS. Just make sure to keep the contacts, logs and overrides directories.