Endpoint Manager throwing "UNDEFINED" error when editing configuration


(Geep Howell) #1

I’ve been trying to update a Panasonic KX-UT670 phone today, making numerous changes in the softkey template,. When I edit the phone’s template and attempt to save it or update the phone, it fails with a large pink bar across the screen and the word “UNDEFINED.” No other indication of what the problem might be.

This is happening just after the latest update that had the logfile error, which I also experienced, so I am wondering if there is another problem contained in that update. I’ve found a couple of solutions that did not work including clearing the browser cache.

Running FreePBX version 15.0.16.73 Endpoint Manager version 15.0.27.23 Asterisk API 15.0.9. Any suggestions appreciated.


(Kapil Gupta) #2

Hi, @Geep As you are using a commercial module so please open a commercial support ticket here!


(Geep Howell) #3

Free support for commercial modules?


(system) closed #4

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