Queues version 18.104.22.168
Trying to create a queue login BLF to roll out to multiple phones. I have been reading quite a few threads and posts on this issue.
Phones are Yealink T46s and T46G.
Using a BLF button with *45501 does indeed log them into the queue, but no hint is generated for the lamp.
Tried using variables such as *45_line1Ext_ and 45line1ext*600 but none of this works.
I have read the Wiki and I have seen:
Queue Agent Login Toggle (Single Queue with Hint)
- Dynamic agents can log into or out of a specific queue by dialing * 45yyyyxxxx* where xxxx is the queue number and yyyy is the user’s extension.
However, wouldn’t I have to build an EPM template for every phone?