Endpoint Manager Problem

General Help
1

Trying to get endpoint manager working right now on just one phone. A cisco SPA 525G2. I have everything setup correctly I believe and it can see the phone, reboot the phone, and tftp is working. I have in the phone config the tftp address under profile rule. It wont provision? I do notice that endpoint manager is creating a xml file and not a cfg file for the phone. so pointing the phone to

tftp://(PBXIP)/spa30f723456a74.xml

just isn’t doing anything? There are a lot of steps here I get it but im lost. If someone could help it would be appreciated. Im not sure what other info you need?

Paul

2

anyone?

here is the file it is pointed 2

<!--Configuration automatically generated via the EndPoint Module
#DO NOT HAND MODIFY THIS FILE!
-->
<flat-profile>
    <!-- The Phone will load up this file first -->
    <!-- Don't put anything else into this file except the two lines below! It will never be referenced again! -->
    <!-- Trick the Phone into loading a specific file for JUST that phone -->
    <!-- Set the resync to 3 seconds so it reboots automatically, we set this to 86400 seconds in the other file -->
    <Resync_Periodic>3</Resync_Periodic>
    <Profile_Rule>tftp://(PBX_IP)/spa$MA.xml</Profile_Rule>
</flat-profile>

It does provision the phone to rsync 3 but nothing else? So its like a file with the actual provision settings is not being generated? How can it provision the phone when it just downloads the above file? Maybe if I had a better understanding of how it worked I could get it up and running. I have had it working last year but the xml file was long and it had all of the settings it was going to provision in the file.

3

Endpoint manager bug. Endpoint manager will not generate a cfg file in the tftpboot directory for the template spa525g2. It is broken. Using spa525g works fine?