We just upgraded from Asterisk 1.8.11 to 1.8.18 and now Endpoint Manager will not recognize registered phones. All of the phones that we have show a red dot next to them. They were green before the upgrade. We are running FreePBX 2.10.1.2 Framework and Endpoint Manager 2.10.4.6. We completely removed Endpoint Manager and re-installed it but that made no difference.
Since you have already reinstalled endpoint manager I think you should start looking in to your ports.
If we issue the same command that the PHP program does (asterisk -rx ‘sip show peers’) from the shell it runs fine. It seems like the program is not working correctly. How would ports be involved with that?
So me the status of ‘sip show peers’
Name/username Host Dyn Forcerport ACL Port Status
121/121 172.16.2.53 D N A 5060 OK (6 ms)
122/122 172.16.2.54 D N A 5060 OK (6 ms)
123/123 172.16.2.55 D N A 5060 OK (6 ms)
124/124 172.16.2.65 D N A 5060 OK (6 ms)
125/125 172.16.2.56 D N A 5060 OK (6 ms)
126/126 172.16.2.57 D N A 5060 OK (6 ms)
131/131 172.16.2.58 D N A 5060 OK (28 ms)
132/132 172.16.2.52 D N A 5060 OK (6 ms)
133/133 172.16.2.59 D N A 5060 OK (5 ms)
134/134 172.16.2.66 D N A 5060 OK (5 ms)
141/141 172.16.2.60 D N A 5060 OK (6 ms)
142/142 172.16.2.61 D N A 5060 OK (6 ms)
151/151 172.16.2.62 D N A 5060 OK (6 ms)
161/161 172.16.2.63 D N A 5060 OK (6 ms)
162/162 172.16.2.51 D N A 5060 OK (6 ms)
163/163 192.168.88.181 D N A 5060 OK (21 ms)
200/200 192.168.130.101 D N A 5060 OK (184 ms)
202/202 192.168.130.102 D N A 5060 OK (229 ms)
203/203 192.168.130.116 D N A 5060 OK (210 ms)
204/204 192.168.130.115 D N A 5060 OK (255 ms)
207/207 192.168.130.105 D N A 5060 OK (224 ms)
208/208 192.168.130.109 D N A 5060 OK (155 ms)
212/212 192.168.130.103 D N A 5060 OK (172 ms)
213/213 192.168.130.104 D N A 5060 OK (204 ms)
217/217 192.168.130.106 D N A 5060 OK (216 ms)
218/218 192.168.130.107 D N A 5060 OK (185 ms)
221/221 192.168.130.114 D N A 5060 OK (152 ms)
222/222 192.168.130.113 D N A 5060 OK (182 ms)
223/223 192.168.130.108 D N A 5060 OK (189 ms)
225/225 192.168.130.111 D N A 5060 OK (215 ms)
226/226 192.168.130.112 D N A 5060 OK (213 ms)
228/228 192.168.130.110 D N A 5060 OK (208 ms)
250/250 (Unspecified) D N A 0 UNKNOWN
321 (Unspecified) D N A 0 UNKNOWN
322/322 (Unspecified) D N A 0 UNKNOWN
fpbx-1-0edad64d/0edad64d 184.72.227.214 N 5060 OK (43 ms)
fpbx-2-0edad64d/0edad64d 50.56.59.168 N 5060 OK (38 ms)
37 sip peers [Monitored: 34 online, 3 offline Unmonitored: 0 online, 0 offline]
Strange. I wouldn’t worry about the red dot. I will investigate but I advise you open a bug report.