I have the current EPM from Schmooze and was able to go into the basefiles for an Aastra phone and make changes, save them, and apply them with no problem. Now I wanted to go into the basefiles for a Polycom and make a change, and it let me do this, but when I click on it to regenerate the template it clears the web page, and then just displays “EndPoint Manager is Currently BETA” with nothing else. So I am kind of at a loss as to how to update my Polycom template at this time.
We installed the EPM to configure the Polycom IP7000’s, and after using the default I have an issue where if your in a call, press conference to add a caller, you can’t dial fast enough to keep the phone happy, it just attempts to make the call and of course fails. So I was attempting to increase the digit timeouts on the phones, granted I am not sure why in the default it times out so fast that it’s unusable…