I seem to be having an issue with the commercial endpoint manager and having my freepbx in User & Devices Mode.
It seems that I need to create a device in the devices module. If I make the device ID the same as the extension everything seems to work really well in the endpoint module. However if there are 2 devices assigned to 1 user, then it gets more complex. Endpoint manager creates a custom extension, no “name” is assigned to that custom extension, and it’s not nearly as clean as if there is just a single user per device. in Other words, the device ID becomes the “extension” displayed on the phone (polycom) and it’s not very clear to the user what thier extension is.
Is there a better way to use the commercial module with the pbx configured in User & Devices Mode mode?