Endpoint Configuration Manager

**Disclaimer - I’m new at this and ask for your forgiveness in advance for any questions I might ask that you would deem remedial in nature.

Running FreePBX 2.11.0.27. Having a problem getting ECM to download modules for my phones. Get the error below:

Downloading Brand JSON…Done!
Downloading Brand Package…Done!
Can’t Find Downloaded File!

Checked to be sure http://mirror.freepbx.org/provisioner/v3/ was the proper package server. Checked to be sure the server could reach the package server in a browser. I’m stumped. Something simple I’m sure, but would love some direction on this, and please, talk to me like a child and be descriptive in your reply. I won’t take it personally - it’ll help me learn.

Thanks in advance.