End Point Manager with Cisco phones

General Help
1

Hi,
Please excuse me if this has been covered elsewhere, but I have searched in vain…

My setup is as follows

FreePBX 2.9.0.7

Cisco 7940g SIP (P0S3-8-12-00)

DHCP server with option 66 set correctly for tftp

I can make the phones work by manually creating SIPmac.cnf files.

However I would really like to use End Point Manager to configure the phones. But it only ever creates SEPmac.cnf.xml files, which seem to contain all the correct information. But under the tftp logs I can see the phones are still requesting the SIPmac.cnf file too… As a result the phones will boot, upgrade to any new firmware, but then sit there saying ‘Phone Unprovisioned’

any help would be greatly appreciated…

Thanks

Richard.

2

So if you rename the files they will work?

3

I have to create a manual SIP.cnf file. Without it my phone just keeps asking for it…

Sep 22 18:04:11 freepbx in.tftpd[6035]: RRQ from 192.168.9.117 filename CTLSEP001EF7286B59.tlv
Sep 22 18:04:11 freepbx in.tftpd[6035]: sending NAK (1, File not found) to 192.168.9.117
Sep 22 18:04:11 freepbx in.tftpd[6036]: RRQ from 192.168.9.117 filename SEP001EF7286B59.cnf.xml
Sep 22 18:04:14 freepbx in.tftpd[6037]: RRQ from 192.168.9.117 filename P0S3-8-12-00.loads
Sep 22 18:05:25 freepbx in.tftpd[6038]: RRQ from 192.168.9.117 filename CTLSEP001EF7286B59.tlv
Sep 22 18:05:25 freepbx in.tftpd[6038]: sending NAK (1, File not found) to 192.168.9.117
Sep 22 18:05:25 freepbx in.tftpd[6039]: RRQ from 192.168.9.117 filename SEP001EF7286B59.cnf.xml
Sep 22 18:05:26 freepbx in.tftpd[6040]: RRQ from 192.168.9.117 filename P0S3-8-12-00.loads
Sep 22 18:05:49 freepbx in.tftpd[6044]: RRQ from 192.168.9.117 filename SIPDefault.cnf
Sep 22 18:05:49 freepbx in.tftpd[6044]: sending NAK (1, File not found) to 192.168.9.117
Sep 22 18:05:49 freepbx in.tftpd[6045]: RRQ from 192.168.9.117 filename SIP001EF7286B59.cnf
Sep 22 18:05:49 freepbx in.tftpd[6045]: sending NAK (1, File not found) to 192.168.9.117

4

Andrew -

Call me tomorrow I have been meaning to follow up with you on this. You have the 7940g group with the phones that require an XML config when in fact it uses the same flat file format as the 7940 and 7960, the G just stands for globalization and means it has icons instead of english key labels.

Scott

5

Hey Scott,

Thanks!! I can confirm if I change the template to a 7940 not a 7940g it works!!

Thanks again,

Richard

6

I’ll look into this.

7

End Point was working with my SPA5xxg and Polycom Spectralink PTX151 just beautiful on 1.6.2.20 (Bronze) with PIAF 2.8.1.4

I was forced to do an clean install on a second box, I installed 1.8.6.0 with PIAF 2.8.1.4. Used the latest backup from the old box and restored to the new box.

First issue, PTX151 can call out but are not available with inbound calls.

2nd issue, SPA5xxg phones will not installed the spaXXX.xml file, tftp 66 and 150 are running, because I was able to get the to upgrade the phones firmware from the web configuration.

tftpboot has asterisk ownership

dhcpd: DHCPDISCOVER from 1c:df:0f:4a:2f:9e (SEP1CDF0F4A2F9E) via eth1
dhcpd: DHCPOFFER on 192.168.3.147 to 1c:df:0f:4a:2f:9e (SEP1CDF0F4A2F9E) via eth1
DHCPREQUEST for 192.168.3.147 (192.168.3.2) from 1c:df:0f:4a:2f:9e (SEP1CDF0F4A2F9E) via eth1
DHCPACK on 192.168.3.147 to 1c:df:0f:4a:2f:9e (SEP1CDF0F4A2F9E) via eth1
RRQ from 192.168.3.147 filename SEP1CDF0F4A2F9E.cnf.xml
sending NAK (1, File not found) to 192.168.3.147
RRQ from 192.168.3.147 filename XMLDefault504G.cnf.xml
sending NAK (1, File not found) to 192.168.3.147
RRQ from 192.168.3.147 filename XMLDefault.cnf.xml
sending NAK (1, File not found) to 192.168.3.147
RRQ from 192.168.3.147 filename SEP1CDF0F4A2F9E.cnf.xml
sending NAK (1, File not found) to 192.168.3.147
RRQ from 192.168.3.147 filename XMLDefault504G.cnf.xml
sending NAK (1, File not found) to 192.168.3.147
RRQ from 192.168.3.147 filename XMLDefault.cnf.xml
sending NAK (1, File not found) to 192.168.3.147
RRQ from 192.168.3.147 filename SEP1CDF0F4A2F9E.cnf.xml
sending NAK (1, File not found) to 192.168.3.147
RRQ from 192.168.3.147 filename XMLDefault504G.cnf.xml
sending NAK (1, File not found) to 192.168.3.147
RRQ from 192.168.3.147 filename XMLDefault.cnf.xml
sending NAK (1, File not found) to 192.168.3.147
RRQ from 192.168.3.147 filename /spa1cdf0f4a2f9e.xml

The last line is the correct file name.

Any Ideas?