End Point Manager - Problem

Hi,
I have EPM and install the polycom. The phone is detected with MAC address and appears in End Point Manager list and when I assigned the extension to it. It don’t create the MAC-addr.cfg files under /tftpboot for the extension.
Can any one please point out.
Thanks in advance.

First - Don’t post duplicate posts.

Second - There are two endpoint managers and countless versions. You need to tell us about your system.

Hello SkykingOH (the good old friend on trixbox forum),
Sorry for the duplicate post. I would delete it :slight_smile: and I have OSS End Point manager and the freepbx version is 2.8.1.4

Please note the End point manager version is 2.9.0.8

Please note the OSS End Point Manager version is 2.9.0.8

In addition I am getting the below error message. When click on updates in Device list

Not able to connect to repository. Using local master file instead.

Aborting Brand Downloads. Can’t Get Master File, Assuming Timeout Issues!

Learn how to manually upload packages here (it’s easy!): Click Here!

Not able to connect to repository. Using local master file instead.

I am also getting this error message when click on updates in device list.

Aborting Brand Downloads. Can’t Get Master File, Assuming Timeout Issues!

Learn how to manually upload packages here (it’s easy!): Click Here!

Sorry don’t know much about the OSS EPM. Never seen that error.

You might want to look at the commercial EPM. Lot’s more features.

Its free module End point manager. Actually I am also thinking of commercial EPM but have few questions.

  1. My freepbx version is 2.8.1.4 and OSS EPM is 2.9.0.8
    currently I have 92 Aastra phones manage by this and I want to add more phones polycom and some other brands. So If update to commercial version of EPM. I will lose all Aastra configs or it will stay and more do I need to update the freepbx as well.

currently its in production and I want to make trials
so please suggest me the best.