I’m wondering if there is a way to dynamically change the outgoing caller id based on the particular number being dialed. A little background about our setup:
We have agents that make outbound calls on behalf of our clients. As of right now, they manually change the caller id with each call they make to reflect that of the particular client they are calling on behalf of.
Is it possible to load a list into a database that freepbx will look at, and if the outbound number being dialed matches a number in the database, it will pull the corresponding caller id record for that outbound number and populate it before sending the call through?
I apologize if I am not concise enough, and will elaborate more if need be. Thanks in advance for all of your help!