Hi,
Although my extension is not in the list of Dynamic Agents. I can log in in the queue with *45 on my extension and receive queue calls. Do I think something otherwise? or it’s by design.
RZ
Hi,
Although my extension is not in the list of Dynamic Agents. I can log in in the queue with *45 on my extension and receive queue calls. Do I think something otherwise? or it’s by design.
RZ
Did you restrict your queue to allow dynamic agents only logging in?
A call log should tell you whats up.
I have checked it. Restrict Dynamic Agent is set to NO in Webgui.
Set it to yes and try agin.
Why to set it? I don’t want to restrict the calls only for Dynamic Agents.
I got it. I changed it and tested it. it works well.
Thanks!
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