Dynamic hints stopping

I am running FreePBX I have the system set to automatically generate dynamic hints. This works fine except on occasion the system stops generating the hints. I have to go in to advanced settings and turn off the hints setting, then turn it back on. Once this is done all works normally. I have had this happen twice in about two months. The system functions normally during the episode when it is not generating the hints other than the BLF lights. I would like to understand why it stops generating the hints.

There is no reason to turn this setting on. Leave it off.

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