Hi guys,
I’m not very familiar with Asterisk coding and most things we use for our PBX is simply done via the GUI.
We have now come across an issue where a cellular provider no longer allows diverted calls if the diversion header is not in the correct format.
The diversion header that is being sent from my PBX is as follows (sign changed to > for posting)
Diversion: >tel:042xxxxxxx>;reason=no-answer;screen=no;privacy=off
The provider blocks these calls as they require the header to be in international format, so the 0 at the start of the number needs to be +27
I have seen posts on how to modify the header, etc. but I can’t figure out how to change that number to show +27 instead of the 0, as I can’t just add the +27.
Apologies if this has been covered elsewhere.