So I got a ring group with four S505s. I have tried setting up the Alert Into for both on the Incoming Route, and the Ring Group, but the custom ringtone is not being used. I have also tried setting only the incoming route, and the ring group to have Alert Info only, and still nothing.
To test to make sure the custom ringtone is properly functioning, I set the incoming route to go to one telephone only, and I get the custom ring tone on that telephone.
This is on:
PBX Firmware: 12.7.5-1807-1.sng7
PBX Service Pack: 1.0.0.0
And FreePBX FreePBX 14.0.5.25 using Asterisk 13.19.1
Thanks a lot for the help so far. The telephones are unplugged at the moment, so I have to go the office location to power them up as. Once I got that done, I will test and respond here again.
Edit:
oh wait. I think I am seeing Alert info:
dialparties.agi: Starting New Dialparties.agi
dialparties.agi: Caller ID name is ‘XXXXXXX’ number is ‘XXXXXXX’
dialparties.agi: CW Ignore is:
dialparties.agi: CF Ignore is:
dialparties.agi: CW IN_USE/BUSY is: 1
> dialparties.agi: Setting Alert-Info: ring6
– AGI Script Executing Application: (SIPAddHeader) Options: (Alert-Info:ring6)
> dialparties.agi: Setting sipheader Alert-Info: ring6
dialparties.agi: Methodology of ring is ‘ringall’
– dialparties.agi: Added extension 103 to extension map
– dialparties.agi: Added extension 107 to extension map
– dialparties.agi: Added extension 108 to extension map
– dialparties.agi: Added extension 109 to extension map
– dialparties.agi: Added extension 110 to extension map
– dialparties.agi: Added extension 111 to extension map