Directory not working properly

PBX Firmware: 2.210.62-6
Distro 1.814.210.58-1

When using directory the caller hears the prompts to enter the first three letters of the persons first or last name . They enter the digits and the system says please hold while we try to connect to ext - The system then hangs up on the caller

Interesting note is that no matter what you enter it does the same thing even if the user does not exist.

It was working in the past and it could have been the last module update that may have had something to do with it.

-- <SIP/8888-00000011> Playing 'custom/AA-temp8162012.slin' (language 'en')
-- Executing [#@ivr-4:1] GotoIf("SIP/8888-00000011", "1?directory,3,1:,return,1") in new stack
-- Goto (directory,3,1)
-- Executing [[email protected]:1] Answer("SIP/8888-00000011", "") in new stack
-- Executing [[email protected]:2] Wait("SIP/8888-00000011", "1") in new stack
-- Executing [[email protected]:3] AGI("SIP/8888-00000011", "directory.agi,dir=3,keypress=,retivr=false") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/directory.agi
-- <SIP/8888-00000011> Playing 'cdir-welcome.slin' (language 'en')
-- <SIP/8888-00000011> Playing 'cdir-please-enter-first-three.slin' (language 'en')
-- <SIP/8888-00000011>AGI Script directory.agi completed, returning 0
-- Executing [[email protected]:4] Playback("SIP/8888-00000011", "pls-hold-while-try&to-extension") in new stack
-- <SIP/8888-00000011> Playing 'pls-hold-while-try.alaw' (language 'en')
-- <SIP/8888-00000011> Playing 'to-extension.alaw' (language 'en')
-- Executing [[email protected]:5] SayDigits("SIP/8888-00000011", "") in new stack
-- Executing [[email protected]:6] Ringing("SIP/8888-00000011", "") in new stack
-- Executing [[email protected]:7] Goto("SIP/8888-00000011", "from-internal,,1") in new stack
-- Goto (from-internal,3,1)
-- Auto fallthrough, channel 'SIP/8888-00000011' status is 'UNKNOWN'
-- Executing [[email protected]:1] Hangup("SIP/8888-00000011", "") in new stack

== Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/8888-00000011’