ok first let me make sure i am clear about my issue.
If a call comes in from an external source, i press the TRANSFER button on the S505. Then i press a BLF Key on EXP100 that is configured with *xx for Direct Transfer to VM. I get NO TONE at all when i press this key and nothing happens - the caller remains on hold.
If i make an Internal call to another extension, then press transfer button and then BLF key on EXP100, the call is immediately transferred to VM.
Ive attached 2 logs. the first is the external inbound call that didnt trasnfer, the 2nd is the internal call that was success.
Thanks for assistance.
EdIT: These logs were too big to paste here and i couldnt attach txt file so heres some public links.
External Call Fail Transfer
Internal Call Success Transfer