I would like to call one DID, have system ask for extension, and user goes direct to extension. (which will go to unavailable message since it is a custom extension) created through freepbx.
Any ideas on how I could accompligh this seemingly simple task?
Thank you
KieranMullen
By directing the DID to an IVR menu, which allows direct dialling of extensions.
Joe
I found out what my issue was.
I had direct dial turned on, but the voicemail box was off.
I was getting I am sorry an error has occured.
I was thinking perhaps someoen could put in a voice synthetsizer to create the error messages. Ie Voicemail disabled!
lol