Direct dial ring group?

General Help
1

When I direct dial a ring group it says, “I’m sorry, access denied”

It only does this when I try to dial it directly from an extension. It this normal or is there a setting somewhere that I need to set in order to direct dial ring groups?

Thanks,

John

2

Are you using class of service?

3

Yes.

Now I feel stupid. :slight_smile:

That fixed it.