Hi, I just upgrade my FreePBX to FreePBX 14. Everything is working except for the Direct Dial in iVR.
I enable the Direct Dial to allow guest to dial direct extension if know the extension.
Instead of dial the Phone Desk, it goes to Welcome Phone Book first and asking 3 letter for the name.
Is there away to bypass the Welcome Phone Book? So it ring directly to the phone desk extension.
Did miss a setting?
I home this forum can help me to solve.
Thank you
Didi