Digium D60 phones "There was an error requesting or processing your phone settings"

This is still a problem:

“There was an error requesting or processing your phone settings. Try refreshing the page and if this problem persists please contact your system administrator.”

I have a handful of remote phones that are refusing to communicate with my server. They are a ~3 hour drive from me. I would really love to be able to factory reset the phones through the web interface.

Any way someone at Digium can fix the firmware enough to support a factory reset?
I’m not talking about the “unsupported config changes” when using EPM–just a factory reset without having to wait until morning when staff arrive and freak out that the phones are down and then us having to walk them through factory resetting them through the phone interface.

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