Is there a way to have the digital receptionist play back multiple sound files in order? What I’m looking for is something like what is there for “Outbound Routes” where you can specify the trunk order, but in this case, sound file order.
- Play simple welcome message
- Play a “menus have changed” message
- Play a “If you know the extension…” message
- Play the menu message
The entire time having the menu options available, but with no delay in the sound file playback, except for the delay in the sound files. I can currently use multiple IVR’s, but I can only put a minimum of a 1 second delay which I don’t like, If the 0 second delay wouldn’t cut off after the first message was played it would be fine, but I would like it to be more simplified.