I have two dids. When a user calls one DID, I would like it to be routed to one extension and if they dial the other did I want to go to another extension.
I have set up two inbound routes, one referring to the first of the DID and the other referring to the second but each time someone dials it they get a recording that the did is not in service. If I use a single inbound route with the default of “any” it will go to the correct destination (an IVR)
How do I troubleshoot?