I don’t know if this can be fixed, but i’m curious if it can. When a person calls in, and is being transfered to an extension the caller will hear a dial tone instead of a ring for 2 seconds.
To make it clearer
- Person calls in, askes receptionist to be transfered to an extension
- Caller listens to music as Receptionist pushes transfer button then extension
- Receptionist then pushes transfer again to connect caller to extension
- Caller hears 2 second dial tone, then the rings
I’m trying to get rid of the dial tone portion so the caller doesn’t think he/she was hung up on, and decides to end the call.
Any help is greatly appreciated.
FreePBX version 2.4.0