Dial a Ring Group from IVR

guys, When I receive a call from the outside world, the caller is received by the IVR. then a ringing group should be marked, but by dialing that number it returns it to the IVR.



Ring groups are not allowed to be direct dialled from an IVR.

Normally you would make one of the options go to that destination.

i solved the issue.

into IVR Entries i put _2XXX (the RG is 2100) and Destination the RG.

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