Hi,
Current Asterisk Version: 11.23.0, FreePBX 13.0.167, FreePBX Distro 10.13.66-15, D&U mode; but I have been noticing this behavior earlier too; only could not figure out the pattern so far . But this time I think I noticed what’s changing, so here goes:
normally my Asterisk Info would show e.g. in queues:
200 has 0 calls (max unlimited) in 'ringall' strategy (3s holdtime, 91s talktime), W:0, C:7, A:1, SL:100.0% within 30s
Members:
26 A (Local/26@from-queue/n from hint:26@ext-local) (ringinuse enabled) (Not in use) has taken 4 calls (last was 6406 secs ago)
22 B (Local/22@from-queue/n from hint:22@ext-local) (ringinuse enabled) (Not in use) has taken 1 calls (last was 11291 secs ago)
31 C (Local/31@from-queue/n from hint:31@ext-local) (ringinuse enabled) (Not in use) has taken 2 calls (last was 952 secs ago)
21 D (Local/21@from-queue/n from hint:21@ext-local) (ringinuse enabled) (Not in use) has taken no calls yet
No Callers
and in hints
-= Registered Asterisk Dial Plan Hints =-
*46*1021*200@ext-queues : qpause:200:Local/21@ State:Idle Watchers 0
*8570@park-hints : park:71@parkedcalls& State:Idle Watchers 0
*46*1022*200@ext-queues : qpause:200:Local/22@ State:Idle Watchers 0
_*46*X.@ext-queues : ${DB(AMPUSER/${EXTEN State:Unavailable Watchers 0
*272@timeconditions-toggl: Custom:TC2 State:InUse Watchers 1
*271@timeconditions-toggl: Custom:TC1 State:Idle Watchers 1
_*98X.@app-dialvm : MWI:${EXTEN:3}@${DB( State:Unavailable Watchers 0
72@park-hints : park:72@parkedcalls State:Unavailable Watchers 3
73@park-hints : park:73@parkedcalls State:Unavailable Watchers 3
71@park-hints : park:71@parkedcalls State:Unavailable Watchers 3
76@park-hints : park:76@parkedcalls State:Unavailable Watchers 3
77@park-hints : park:77@parkedcalls State:Idle Watchers 1
74@park-hints : park:74@parkedcalls State:Unavailable Watchers 3
75@park-hints : park:75@parkedcalls State:Unavailable Watchers 3
78@park-hints : park:78@parkedcalls State:Idle Watchers 1
_*21X.@ext-findmefollow : Custom:FOLLOWME${EXT State:Unavailable Watchers 0
_*80X.@ext-local : ${DB(AMPUSER/${EXTEN State:Unavailable Watchers 0
26@ext-local : SIP/5026&SIP/26&Cust State:Idle Watchers 3
25@ext-local : SIP/5025&SIP/1025&Cu State:Unavailable Watchers 1
24@ext-local : SIP/1024&Custom:DND2 State:Idle Watchers 0
22@ext-local : SIP/1022&SIP/22&Cust State:Idle Watchers 2
21@ext-local : SIP/5021&SIP/5022&SI State:Idle Watchers 3
*45*1025@ext-queues : Custom:QUEUE1025*200 State:Idle Watchers 0
_*85X.@park-hints : park:71@parkedcalls& State:Idle Watchers 0
*45*30@ext-queues : Custom:QUEUE30*200 State:Idle Watchers 0
37@ext-local : SIP/5037&SIP/37&SIP/ State:Idle Watchers 2
30@ext-local : SIP/5030&SIP/5031&SI State:Idle Watchers 2
31@ext-local : SIP/1031&SIP/31&Cust State:Idle Watchers 2
_*76X.@ext-dnd-hints : Custom:DEVDND${EXTEN State:Unavailable Watchers 0
_*96X.@ext-cf-hints : Custom:DEVCF${EXTEN: State:Unavailable Watchers 0
*46*1022@ext-queues : qpause:200:Local/22@ State:Idle Watchers 0
*46*1021@ext-queues : qpause:200:Local/21@ State:Idle Watchers 0
*8025@ext-local : SIP/5025&SIP/1025&Cu State:Unavailable Watchers 0
*8024@ext-local : SIP/1024&Custom:DND2 State:Idle Watchers 0
_*45XX*XXX@ext-queues : Custom:QUEUE${EXTEN: State:Unavailable Watchers 0
*8026@ext-local : SIP/5026&SIP/26&Cust State:Idle Watchers 0
*8021@ext-local : SIP/5021&SIP/5022&SI State:Idle Watchers 0
_*45XXXX*XXX@ext-queues : Custom:QUEUE${EXTEN: State:Unavailable Watchers 0
*8022@ext-local : SIP/1022&SIP/22&Cust State:Idle Watchers 0
*8037@ext-local : SIP/5037&SIP/37&SIP/ State:Idle Watchers 0
*8030@ext-local : SIP/5030&SIP/5031&SI State:Idle Watchers 0
*8031@ext-local : SIP/1031&SIP/31&Cust State:Idle Watchers 0
*45*5031@ext-queues : Custom:QUEUE5031*200 State:Idle Watchers 0
*45*5030@ext-queues : Custom:QUEUE5030*200 State:Idle Watchers 0
*45*5025@ext-queues : Custom:QUEUE5025*200 State:Idle Watchers 0
*8421@ext-local : ccss:SIP/5021&ccss:S State:Unavailable Watchers 0
*8422@ext-local : ccss:SIP/1022&ccss:S State:Unavailable Watchers 0
*8425@ext-local : ccss:SIP/5025&ccss:S State:Unavailable Watchers 0
*8424@ext-local : ccss:SIP/1024 State:Unavailable Watchers 0
*8426@ext-local : ccss:SIP/5026&ccss:S State:Unavailable Watchers 0
*8430@ext-local : ccss:SIP/5030&ccss:S State:Unavailable Watchers 0
*8431@ext-local : ccss:SIP/1031&ccss:S State:Unavailable Watchers 0
*8437@ext-local : ccss:SIP/5037&ccss:S State:Unavailable Watchers 0
*85@park-hints : park:71@parkedcalls& State:Idle Watchers 0
----------------
- 54 hints registered
but sometimes, after restart or reload, the queue shows ‘Invalid’ in status field (here Not in use); and about half of the hints are missing (mostly those related to the presence/status/cw).
This causes one of my softphones to not show the appropriate blf status (somehow the hardphones -S500’s- do show BLF status right)
Not sure whether this is my box’s problem or the softphone, but when I tried changing transport protocol (udp to tcp and back again to udp - the device it registers as, has actually All - UDP Primary transport selected and NAT : No (no)); It then did register, and has subscribed to the presence hints, which have subsequently magically appeared in Asterisk Info (as pasted above).
Where should I look to get more info to present here? (anything specific to look for in the logs possibly ?)