Dest Status: Empty for Directory, but it's working

On the dashboard, I’m currently getting the warning:

There are 1 bad destinations
DEST STATUS: EMPTY
Directory: Personal Extension Directory

But the directory works from the single place I have pointing to it (an IVR key). Any idea how I might track down what it’s unhappy about? I don’t want it to bite me later.

3 Likes

Found it…:frowning: I was a bit confused - I thought it meant something was trying to point at the Directory and failing, but it was the Directory trying to point to something and failing. Specifically, within the Directory config, I did not have a destination set for “Invalid Destination” - i.e. where to send them if they made an invalid entry.

3 Likes

Thanks, that helped. I had the same issue and was looking around for where the problem lay.