Delay when blind transfer to parking

General Help
1

Hi everyone!

We have anoying behavior with our FreePB and I didn’t found why
When we put call in parking by blind transfer, we have a delay of around 3 seconds before hearing parking number.

[2017-06-05 08:47:15]freepbx*>
    -- PJSIP/601-00000080 answered PJSIP/602-0000007f
    -- Channel PJSIP/601-00000080 joined 'simple_bridge' basic-bridge <590ac961-6e58-4816-be57-2517e9c43f26>
    -- Channel PJSIP/602-0000007f joined 'simple_bridge' basic-bridge <590ac961-6e58-4816-be57-2517e9c43f26>
[2017-06-05 08:47:15]freepbx*>
[2017-06-05 08:47:15]freepbx*>
[2017-06-05 08:47:18]freepbx*>
    -- Started music on hold, class 'default', on channel 'PJSIP/602-0000007f'
    -- <PJSIP/601-00000080> Playing 'pbx-transfer.ulaw' (language 'fr')
[2017-06-05 08:47:18]freepbx*>

THE DELAY ARE HERE

[2017-06-05 08:47:21]freepbx*>
    -- Stopped music on hold on PJSIP/602-0000007f
    -- Channel PJSIP/602-0000007f left 'simple_bridge' basic-bridge <590ac961-6e58-4816-be57-2517e9c43f26>
    -- Parking 'PJSIP/602-0000007f' in 'default' at space 71
    -- Channel PJSIP/602-0000007f joined 'holding_bridge' parking-bridge <48d04b1d-eb90-4a2d-a6f2-b797031d72f5>
    -- Started music on hold, class 'default', on channel 'PJSIP/602-0000007f'
    -- <PJSIP/601-00000080> Playing 'digits/7.ulaw' (language 'fr')
[2017-06-05 08:47:21]freepbx*>
[2017-06-05 08:47:22]freepbx*>
    -- <PJSIP/601-00000080> Playing 'digits/1.ulaw' (language 'fr')
[2017-06-05 08:47:22]freepbx*>
[2017-06-05 08:47:22]freepbx*>
    -- Channel PJSIP/601-00000080 left 'simple_bridge' basic-bridge <590ac961-6e58-4816-be57-2517e9c43f26>
[2017-06-05 08:47:22]freepbx*>
[2017-06-05 08:47:25]freepbx*>
    -- Stopped music on hold on PJSIP/602-0000007f
    -- Channel PJSIP/602-0000007f left 'holding_bridge' parking-bridge <48d04b1d-eb90-4a2d-a6f2-b797031d72f5>
  == Spawn extension (macro-dial-one, s, 48) exited non-zero on 'PJSIP/602-0000007f' in macro 'dial-one'
  == Spawn extension (macro-exten-vm, s, 16) exited non-zero on 'PJSIP/602-0000007f' in macro 'exten-vm'
[2017-06-05 08:47:26]freepbx*>
  == Spawn extension (ext-local, 601, 2) exited non-zero on 'PJSIP/602-0000007f'
    -- Executing [h@ext-local:1] Macro("PJSIP/602-0000007f", "hangupcall,") in new stack
    -- Executing [s@macro-hangupcall:1] GotoIf("PJSIP/602-0000007f", "1?theend") in new stack
    -- Goto (macro-hangupcall,s,3)
    -- Executing [s@macro-hangupcall:3] ExecIf("PJSIP/602-0000007f", "0?Set(CDR(recordingfile)=)") in new stack
    -- Executing [s@macro-hangupcall:4] Hangup("PJSIP/602-0000007f", "") in new stack
  == Spawn extension (macro-hangupcall, s, 4) exited non-zero on 'PJSIP/602-0000007f' in macro 'hangupcall'
  == Spawn extension (ext-local, h, 1) exited non-zero on 'PJSIP/602-0000007f'
[2017-06-05 08:47:26]freepbx*>

I also enable debug (level 10) and have nothing during these 3 seconds

[2017-06-05 11:06:13] DEBUG[2507] manager.c: Examining AMI event:
Event: DTMFEnd
Privilege: dtmf,all
Channel: PJSIP/601-0000008e
ChannelState: 6
ChannelStateDesc: Up
CallerIDNum: 601
CallerIDName: device
ConnectedLineNum: 602
ConnectedLineName: Cellulaire
Language: fr
AccountCode:
Context: from-internal
Exten:
Priority: 1
Uniqueid: 1496675165.316
Linkedid: 1496675165.315
Digit: 0
DurationMs: 120
Direction: Received
[2017-06-05 11:06:16] DEBUG[30089][C-00000044] parking/parking_bridge_features.c: Checking if 70@from-internal-xfer is a parking exten

Our telephonists find this delay very annoying

We have FreePBX version ? (where we can see it ?) with Asterisk 13.9.1

Thanks you for your help

2

Try putting a # after whatever command you are using for blind transfer to parking. For example…##70#

3

Thanks you, your solution slove my issue.

I understand my error. I currently do “##70” to make the blind transfer, so Asterisk wait another # or other number before completing the transfer.