I am looking for some guidance. I have just installed FreePBX and everything seems to be working. However when I pick up the phone I get instant dial tone but there is a 10-15 second delay after dialing the outbound number and the ringing alert. I have looked online and haven’t seen any info on this so I suspect that it’s in my setup. Being new, I am not sure where to begin to troubleshoot this. Any advice of references to some trouble shooting steps is appreciated.
using Sipstation for sip trunk and Linksys SPA-941 phone.
I think you have to set up your dialplan on your SPA941 to detect the maximum number of numbers that should be dialed, similar to below:
[1-8]xx (for 3 digit extensions)
9,1xxx[2-9]xxxxxx (for 11 digit numbers with a 9 prefix)
9,xxx[2-9]xxxxxx (for 10 digit numbers with a 9 prefix)
9,[2-9]xxxxxx (for 7 digit numbers with a 9 prefix)
this would be set up in your phone’s settings and would be a long string, similar to below:
([1-8]xx|9,1xxx[2-9]xxxxxx|9,xxx[2-9]xxxxxx|9,[2-9]xxxxxx|)
This will tell the phone to “Send” the call to the PBX after it matches a dial sequence.