DDI field not showing in the Manager output

We have a call reporting package (telestat by Lanonyx) which connects to freepbx/asterisk via the manager output on port 5038.

We’ve noticed that the DDI field isn’t in the reports and the call report support team say it’s because the DDI field isn’t being served up by the manager output.

Is there something that needs to be enabled in a config? I vaguely remember a config for the information to allow in the manager output but I can’t remember where it is.

Any ideas welcome.


They are set up in your



[the account you use]
read = system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate
write = system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate

are all the types avsaialable, check with them what they need of those read and/or writes