We use the ‘Day/Night’ module to direct calls in our IVR based on whether we’re open or closed.
“Day” for us is 9:00A to 6:00P
"Night" is the rest.
At “Night” the IVR states we’re closed and prompts caller to leave a message.
Question:
On the old “Asterisk @ Home” system, there used to be a ‘force day’ and ‘force night’ option.
This would allow us to ‘force to night’ during holidays.
How do I do this with the current Day/Night Module?
We need something extremely simple so our non tech users can simply click the equivalent of “Force to Day” or “Force to Night”